3 days back I applied for SBI cashback credit card and the process was easy and the verification was done by SBI sprint method where they transfer RS 1 to my account and have to transfer it back once transfer was done it showed me that my credit card was approved and my limit is 75000 the very next day I got a call from SBI Bank regarding the credit card verification and the person who spoke clearly said that the card is approved and it will start showing in the mobile application very soon
But for the past 2 days I am reaching out to SBI customer care stating that my even though my application was approved I was not able to view the credit card that was a generated and their reply was to wait for 40 days to know if my application is approved .
I am not sure how to move with the bank next since I was clearly informed by the caller that the application was approved but I never got any SMS or email regarding credit card generation but the customer care executive who I called first time and the person who called me regarding verification has informed me that card has been generated and it will show in the app very soon
Please guide me on how can I get the sorted out
But for the past 2 days I am reaching out to SBI customer care stating that my even though my application was approved I was not able to view the credit card that was a generated and their reply was to wait for 40 days to know if my application is approved .
I am not sure how to move with the bank next since I was clearly informed by the caller that the application was approved but I never got any SMS or email regarding credit card generation but the customer care executive who I called first time and the person who called me regarding verification has informed me that card has been generated and it will show in the app very soon
Please guide me on how can I get the sorted out
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