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Upgrade Card in Axis

Hi

I have accidentally requested upgraded card in axis which i don't want how can I switch back to previous card

Update on 6-Dec-23

Spoke to the Customer care they said it is not possible to downgrade the card.

Old car NEO - LTF
Upgrade Card - Health Card

New card not deliverd yet and not activated yet. Currently one EMI is going in NEO

as per the call with customer care

need to activate the existing card or pre-close the EMI and close the health card

now what are options do i have to use the existing NEO Card
 
Last edited:
Dono card activ rehte hai upgrade ke baad ?
For a short period of time until the confirmation of the new card, yes. But the old card will stop showing in the app so it is best to call customer care and ask them to revert.

Hi

I have accidentally requested upgraded card in axis which i don't want how can I switch back to previous card
Which card did you upgrade from and to which card did you upgrade?
 
4th card approved hi nahi hoga.
People here. I’ve one doubt, socha new thread banane ki jagah yahin puch leta hun.

I’ve 3 Axis cards: Magnus, Vistara Signature, Airtel Axis

I want to apply for Atlas. I called customer care to upgrade my Vistara Signature to Atlas card. She said 4 cards are not possible you’ll have to close Signature card.

Now, my Vistara Signature card got recently renewed and fees has been charged. But the executive said that it can be reversed if I decide to close the card in order to get Atlas.

Now I’ve 2 options

1. Close my card without paying fees, in that case I will not get my Premium economy voucher and my silver membership will be discontinued (which means no one class upgrade voucher also).

2. Pay the fees, wait for premium economy voucher and one class upgrade voucher to be reflected in my account. Then close my card. This way I’ll get both the ticket and upgrade voucher for 3k + GST.

What do you guys think? Will the second approach work? Upgrade voucher is really important for me as it fulfils my dream to go into Business class once a year.

PS: The sole reason for applying Atlas card is for rent payment and heavy utilities as this card still gives milestone and rewards on rent. Vistara signature is useless to me (except for Silver membership) as it has stopped giving rewards on all these categories
 
Pay the fees, wait for premium economy voucher and one class upgrade voucher to be reflected in my account. Then close my card. This way I’ll get both the ticket and upgrade voucher for 3k + GST.
Get reversal, keep the card until you want benefits then upgrade.

Call retention team, they'll happily refund the fees.

Say them you want to close your card & want to talk with retention team.

You were promised fee waiver via retention team earlier & was asked to call back when fees charged to get waiver.

They'll connect you with team.

Update: Got the reversal.
Learning: Patience is key.
 
People here. I’ve one doubt, socha new thread banane ki jagah yahin puch leta hun.

I’ve 3 Axis cards: Magnus, Vistara Signature, Airtel Axis

I want to apply for Atlas. I called customer care to upgrade my Vistara Signature to Atlas card. She said 4 cards are not possible you’ll have to close Signature card.

Now, my Vistara Signature card got recently renewed and fees has been charged. But the executive said that it can be reversed if I decide to close the card in order to get Atlas.

Now I’ve 2 options

1. Close my card without paying fees, in that case I will not get my Premium economy voucher and my silver membership will be discontinued (which means no one class upgrade voucher also).

2. Pay the fees, wait for premium economy voucher and one class upgrade voucher to be reflected in my account. Then close my card. This way I’ll get both the ticket and upgrade voucher for 3k + GST.

What do you guys think? Will the second approach work? Upgrade voucher is really important for me as it fulfils my dream to go into Business class once a year.

PS: The sole reason for applying Atlas card is for rent payment and heavy utilities as this card still gives milestone and rewards on rent. Vistara signature is useless to me (except for Silver membership) as it has stopped giving rewards on all these categories
If I had to do something like this I would close signature and will get atlas, idfc vistara.
If you want 4th card try offline.(high approval chances)
 
If I had to do something like this I would close signature and will get atlas, idfc vistara.
If you want 4th card try offline.(high approval chances)
I was thinking the same. In fact I’ve IDFC Vistara upgrade offer also. But that card costs 5k, and all benefits are same. If I’ve to use these cards just for Silver membership then better to use Vistara Signature only.

I’m not sure my Atlas will be approved if I apply as separate because I just received my Axis Airtel card last week. So there must be some cool off period.
 
People here. I’ve one doubt, socha new thread banane ki jagah yahin puch leta hun.

I’ve 3 Axis cards: Magnus, Vistara Signature, Airtel Axis

I want to apply for Atlas. I called customer care to upgrade my Vistara Signature to Atlas card. She said 4 cards are not possible you’ll have to close Signature card.

Now, my Vistara Signature card got recently renewed and fees has been charged. But the executive said that it can be reversed if I decide to close the card in order to get Atlas.

Now I’ve 2 options

1. Close my card without paying fees, in that case I will not get my Premium economy voucher and my silver membership will be discontinued (which means no one class upgrade voucher also).

2. Pay the fees, wait for premium economy voucher and one class upgrade voucher to be reflected in my account. Then close my card. This way I’ll get both the ticket and upgrade voucher for 3k + GST.

What do you guys think? Will the second approach work? Upgrade voucher is really important for me as it fulfils my dream to go into Business class once a year.

PS: The sole reason for applying Atlas card is for rent payment and heavy utilities as this card still gives milestone and rewards on rent. Vistara signature is useless to me (except for Silver membership) as it has stopped giving rewards on all these categories

Getting card through customer support never consider as upgrade, its always separate card. Upgrade currently only through netbanking and if you received the offer same on that card otherwise any other mode its another card from Axis.

If you can get higher value than 3600/- then you can renew and close when all the renewal benefits received. Otherwise, close now itself and apply new card.
 
Getting card through customer support never consider as upgrade, its always separate card. Upgrade currently only through netbanking and if you received the offer same on that card otherwise any other mode its another card from Axis.

If you can get higher value than 3600/- then you can renew and close when all the renewal benefits received. Otherwise, close now itself and apply new card.
It can be upgraded if the reward structure remains the same. From 'MyZone -> Select' or 'Select -> Magnus' (which worked last year, though I'm not sure about its current status). Customer care has an option to keep both cards too.
 
Tumne hi to bola uska bakaya benefits chahiye.

Aur close karoge to refund nahi milega 🤣

Pahle refund lelo, fir 1 din baad close karna
Nai bro. She just said aap bina outstanding diye bhi close kar sakte ho. I asked outstanding deke close karun toh voucher bhi mil jayega aur Atlas bhi apply ho jayega. But as @helloworld said it’ll not be considered as an upgrade but a separate card application. What are the chances of approval then? Because last week hi Airtel card aaya hai

Aisa toh nahi hoga na ki Vistara bhi close ho Gaya aur Atlas bhi reject ho Gaya.
 
It can be upgraded if the reward structure remains the same. From 'MyZone -> Select' or 'Select -> Magnus' (which worked last year, though I'm not sure about its current status). Customer care has an option to keep both cards too.


Only two persons/places (afaik) upgrades happen in Axis..

1. Netbanking will show upgrade offer.
2. Through PNO/retention team when we request for cancellation or upgrade.

Normal customer care 90% defaullt is apply fresh card , this either through chat or call except I'm not sure your case.

Mostly AFAIK, same rule for ICICI - customer care always separate card only netbanking is upgrade.

did you upgrade through call or chat or any other method? maybe I missed something that process.

Nai bro. She just said aap bina outstanding diye bhi close kar sakte ho. I asked outstanding deke close karun toh voucher bhi mil jayega aur Atlas bhi apply ho jayega. But as @helloworld said it’ll not be considered as an upgrade but a separate card application. What are the chances of approval then? Because last week hi Airtel card aaya hai

Aisa toh nahi hoga na ki Vistara bhi close ho Gaya aur Atlas bhi reject ho Gaya.

It will most likely reject with reason as 4th card. Don't risk it, apply only after closing one card other wise have to wait cool-down period depends on your profile and apply method.
 
Only two persons/places (afaik) upgrades happen in Axis..

1. Netbanking will show upgrade offer.
2. Through PNO/retention team when we request for cancellation or upgrade.

Normal customer care 90% defaullt is apply fresh card , this either through chat or call except I'm not sure your case.

Mostly AFAIK, same rule for ICICI - customer care always separate card only netbanking is upgrade.

did you upgrade through call or chat or any other method? maybe I missed something that process.



It will most likely reject with reason as 4th card. Don't risk it, apply only after closing one card other wise have to wait cool-down period depends on your profile and apply method.
I have upgraded through chat. We get the same T&C (https://www.technofino.in/community...privilege-upgradation-offer.12263/post-211428) for chat based update and automated update via app.
 
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