Axis bank mobile app not showing savings account

[theglobalinvestor]

Can anyone tell me how to get my axis bank mobile app to show my savings account? It shows up fine in netbanking just not in the app. Customer id, phone, email are all accurate.

I imagine this should be a simple fix. Please advise. TIA.

 

[Kumar93196]

Can anyone tell me how to get my axis bank mobile app to show my savings account? It shows up fine in netbanking just not in the app. Customer id, phone, email are all accurate.

I imagine this should be a simple fix. Please advise. TIA.

Is it a newly opened a/c ?

 

[PM1]

If its a new account wait for around a week, if not then go to app's settings and click on "Refresh Accounts

Can anyone tell me how to get my axis bank mobile app to show my savings account? It shows up fine in netbanking just not in the app. Customer id, phone, email are all accurate.

I imagine this should be a simple fix. Please advise. TIA.

If It's a new account wait for a week for it to show up, else go to app's settings and click "Refresh Accounts".
"

 

[abhiver]

PAYTM ke baad Es bank ka number aane wala hai 😀 Itne problems hai es bank mein, Ek Full Fledged Bank ho kr bhi itne bug aate hai.

 

[PM1]

PAYTM ke baad Es bank ka number aane wala hai 😀 Itne problems hai es bank mein, Ek Full Fledged Bank ho kr bhi itne bug aate hai.

True, they should get some twisting from RBI then only they will improve their systems

 

[varun__goel_]

Can anyone tell me how to get my axis bank mobile app to show my savings account? It shows up fine in netbanking just not in the app. Customer id, phone, email are all accurate.

I imagine this should be a simple fix. Please advise. TIA.

Reinstall app once

 

[VasukiVasuki is verified member.]

Reinstall app once

🥸🥸 Good move

 

[SSV]

Can anyone tell me how to get my axis bank mobile app to show my savings account? It shows up fine in netbanking just not in the app. Customer id, phone, email are all accurate.

I imagine this should be a simple fix. Please advise. TIA.

Android or iOS? Whatever it is,
Get the latest and greatest version installed and log in and check at the right place to see the sb account..
I had no problem on seeing my sb account after initially being a cc holder only..

In iOS , it shows like this:

 

[theglobalinvestor]

It's an old account since 2013. Mobile and email were updated about a month back. Will check for app updates and try refreshing. Android on samsung fold 3.

 

[theglobalinvestor]

If its a new account wait for around a week, if not then go to app's settings and click on "Refresh Accounts

If It's a new account wait for a week for it to show up, else go to app's settings and click "Refresh Accounts".
"

No such option under settings.

 

[theglobalinvestor]

Android or iOS? Whatever it is,
Get the latest and greatest version installed and log in and check at the right place to see the sb account..
I had no problem on seeing my sb account after initially being a cc holder only..

In iOS , it shows like this:

View attachment 41809

Nothing shown on homepage...

 

[theglobalinvestor]

Reinstall app once

Just reinstalled and no change.

 

[VasukiVasuki is verified member.]

Just reinstalled and no change.

Don't stress . Since u had existing customer id . I guess it will take time to sync with old customer id . Relax

 

[theglobalinvestor]

Don't stress . Since u had existing customer id . I guess it will take time to sync with old customer id . Relax

Customer id has not changed. Same customer id since 2013.

 

[imdjay]

Open app
Go to settings
Go on De-Register
Click on your device.

When it's say success and log you out.

Uninstall the app. And reinstall it.
Now do everything as usual. Login again with customer id and debit card details if asked.

 

[VasukiVasuki is verified member.]

Customer id has not changed. Same customer id since 2013.

Yup thats the point it take time to sync new account with old customer id .

 

[theglobalinvestor]

Yup thats the point it take time to sync new account with old customer id .

What new account? Account has been opened since 2013.

 

[imdjay]

Open app
Go to settings
Go on De-Register
Click on your device.

When it's say success and log you out.

Uninstall the app. And reinstall it.
Now do everything as usual. Login again with customer id and debit card details if asked.

I had the same issue. Visited Bank and the RM did this and voilla! It started showing.

 

[theglobalinvestor]

I had the same issue. Visited Bank and the RM did this and voilla! It started showing.

Thanks, I will try this. Had missed your original post.

 

[theglobalinvestor]

Open app
Go to settings
Go on De-Register
Click on your device.

When it's say success and log you out.

Uninstall the app. And reinstall it.
Now do everything as usual. Login again with customer id and debit card details if asked.

Just tried this and still no luck.