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Moneyback plus reward points redeeming

Hey,I have moneyback plus credit card from HDFC from 1 year and I don't hold any accounts in hdfc.how can I redeem the reward points I have around 4000+ reward points
As I checked there is way to redeem points through a form since I don't have account with hdfc,can someone explain how to go about this form or any other way to redeem these points
 
I want to know why i am unable to redeem all my points
hdfc mobile app showing all my points but when i click on redeem the website is showing 300 less points
 
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