Unauthorised payment by Merchant with Edge Reard Points

[hitman87]

Hi,

At an offline store, merchant had paid for the transaction with Edge Rewardpoints without my consent. I would like to get my points refunded. Can Axis CS team do that?
I have seen similar posts about Amex here successfully getting back and charged for money.
Also, how do we stop this in future.

 

[Tejo]

Hi,

At an offline store, merchant had paid for the transaction with Edge Rewardpoints without my consent. I would like to get my points refunded. Can Axis CS team do that?
I have seen similar posts about Amex here successfully getting back and charged for money.
Also, how do we stop this in future.

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