HDFC mobile app login SMS failure issue Since new update

[Andy1]

Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.

 

[Akashn]

Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.

Do you have active sms pack and main balance if your network is Airtel..

 

[Andy1]

Do you have active sms pack and main balance if your network is Airtel..

I have unlimited pack with 100 sms pack and main sim is jio

 

[BeingIncog]

Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.

rn hdfc is facing issues

 

[Akashn]

I have unlimited pack with 100 sms pack and main sim is jio

rn hdfc is facing issues

Ok then this might be the problem.

 

[hema220]

Mine also samsung s20 FE, sms verification is not asking while login. This happens sometimes for some models, you have to wait for next update.

 

[Andy1]

Ok then this might be the problem.

I have done topup with 10 rs also

 

[Akashn]

I have done topup with 10 rs also

I mean problem is with HDFC.

 

[varun__goel_]

Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.

Is sms being delivered to recipient number for registration?

 

[Andy1]

Is sms being delivered to recipient number for registration?

No it is getting failed, but normal message to same number is getting processed.

 

[varun__goel_]

No it is getting failed, but normal message to same number is getting processed.

Then the issue is from the side of your network operator or phone. Install google messages app and try once

Or keep hdfc app in floating window, open sms app, the message when fails, copy paste and then send again if it is being delivered that way🤣🤣
Jugaad lgao🫣

 

[doraemon]

Mine is working perfekt

 

[ramirami]

It is a Samsung issue. New update causes SMS verification to fail in the Work Profile or Secure Folder. There is no solution to this as of now and I've heard people claim that Samsung claims this is by design to improve security and they will not change it back.

There is also a new setting in Developer Options on Samsung phones - something like "Disable message sandboxing".

 

[Andy1]

Then the issue is from the side of your network operator or phone. Install google messages app and try once

Or keep hdfc app in floating window, open sms app, the message when fails, copy paste and then send again if it is being delivered that way🤣🤣
Jugaad lgao🫣

Already done bro

 

[Andy1]

Problem is with Jio not Samsung.
Thanks a lot everyone.

 

[Akashn]

Problem is with Jio not Samsung.
Thanks a lot everyone.

What was the problem?

 

[RAMESH BABU N]

Surprisingly, HDFC App is working fine on my Google Pixel 6a - till now. Today, I paid a couple of bills thru BillPay - without any problem.

 

[ramirami]

Problem is with Jio not Samsung.
Thanks a lot everyone.

How did you deduce this and how did you fix it?

 

[Rishabh]

Trick to solve this issue:

Switch off your Wifi & VoWifi (Voice over Wifi), turn off & turn on Mobile Data connection and then try sim verification.
It will work smoothly after above steps.

Manytimes SMS gets delayed with LTE/5G when connected to Wifi, may be SIM goes into stand-by kinda mode if mobile data is not in use.

 

[ramirami]

Trick to solve this issue:

Switch off your Wifi & VoWifi (Voice over Wifi), turn off & turn on Mobile Data connection and then try sim verification.
It will work smoothly after above steps.

Manytimes SMS gets delayed with LTE/5G when connected to Wifi, may be SIM goes into stand-by kinda mode if mobile data is not in use.

This was not the issue in my case. There are also several reports in Samsung user forums of UPI SMS verification failure for all apps from Secured Folder on Samsung phones after installation of some recent update, so I'm still inclined to believe it is a Samsung issue.

I've personally verified with Jio and Airtel SIMs and BHIM and ICICI iMobile apps and verification always fails in the Secure Folder or Work Profile.

For the technically inclined, on Samsung phones, these features are implemented as different linux user IDs on the same Android phone and the recent update seems to be allowing only the default (personal profile) user to access SMS.