• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

HDFC mobile app login SMS failure issue Since new update

Apply For Lifetime Free IDFC First Credit Card
Andy1

Andy1

TF Premier
VIP Lounge
Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.
 
Apply For LTF AU LIT Credit Card
Sort by date Sort by votes
Andy1 said:
Since new update of HDFC mobile app, they have introduced a new level by adding sms verification but I am unable to proceed ahead as every time my SMS verification fails. I am using Samsung's handset,if anybody else also facing it kindly inform and also if you know the solution.
Click to expand...
Do you have active sms pack and main balance if your network is Airtel..
 
Apply For LTF Scepia Credit Card
Upvote 0 Downvote
Andy1 said:
No it is getting failed, but normal message to same number is getting processed.
Click to expand...
Then the issue is from the side of your network operator or phone. Install google messages app and try once

Or keep hdfc app in floating window, open sms app, the message when fails, copy paste and then send again if it is being delivered that way🤣🤣
Jugaad lgao🫣
 
Upvote 0 Downvote
It is a Samsung issue. New update causes SMS verification to fail in the Work Profile or Secure Folder. There is no solution to this as of now and I've heard people claim that Samsung claims this is by design to improve security and they will not change it back.

There is also a new setting in Developer Options on Samsung phones - something like "Disable message sandboxing".
 
Upvote 0 Downvote
varun__goel_ said:
Then the issue is from the side of your network operator or phone. Install google messages app and try once

Or keep hdfc app in floating window, open sms app, the message when fails, copy paste and then send again if it is being delivered that way🤣🤣
Jugaad lgao🫣
Click to expand...
Already done bro
 
Upvote 0 Downvote
Trick to solve this issue:

Switch off your Wifi & VoWifi (Voice over Wifi), turn off & turn on Mobile Data connection and then try sim verification.
It will work smoothly after above steps.

Manytimes SMS gets delayed with LTE/5G when connected to Wifi, may be SIM goes into stand-by kinda mode if mobile data is not in use.
 
Upvote 0 Downvote
Rishabh said:
Trick to solve this issue:

Switch off your Wifi & VoWifi (Voice over Wifi), turn off & turn on Mobile Data connection and then try sim verification.
It will work smoothly after above steps.

Manytimes SMS gets delayed with LTE/5G when connected to Wifi, may be SIM goes into stand-by kinda mode if mobile data is not in use.
Click to expand...
This was not the issue in my case. There are also several reports in Samsung user forums of UPI SMS verification failure for all apps from Secured Folder on Samsung phones after installation of some recent update, so I'm still inclined to believe it is a Samsung issue.

I've personally verified with Jio and Airtel SIMs and BHIM and ICICI iMobile apps and verification always fails in the Secure Folder or Work Profile.

For the technically inclined, on Samsung phones, these features are implemented as different linux user IDs on the same Android phone and the recent update seems to be allowing only the default (personal profile) user to access SMS.
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

arn
  • Question Question
HDFC mobile App login for Credit card only user
Replies
1
Views
1K
TheTrickySid
TheTrickySid
Patil007
  • Question Question
Card closed still visible in HDFC Mobile app
Replies
34
Views
3K
cardio_guycardio_guy is verified member.
cardio_guy
Back
Top