Tata Neu Infinity ADD ON FOR

[Jolly Roger]

I have applied for the card, add-on card holder is HDFC bank customer so the process was very easy. But got one question though about the neu coins, it will be transferred to my mobile no linked neu card account right?

Did you get the add-on card and is card number different (so it can be used on UPI)?

 

[Jolly Roger]

Can someone who has got a Tata Neu Infinity add-on card confirm that HDFC Bank now provides add-on cards with a different number than primary card so it be used on the add-on card holder's UPI?

Thanks in advance!

 

[aamaadmi]

Can someone who has got a Tata Neu Infinity add-on card confirm that HDFC Bank now provides add-on cards with a different number than primary card so it be used on the add-on card holder's UPI?

Thanks in advance!

cc: @Saipsy
I personally don't think add-on holders will be able to add and use this card for their upi payments.

 

[Jolly Roger]

cc: @Saipsy
I personally don't think add-on holders will be able to add and use this card for their upi payments.

Some have said in the thread above that HDFC Bank Customer Care has confirmed that add-on card holders now get cards with card number different from the primary card and can thus use it for UPI. Just wanted to check if there were folks who have actually got such cards.

 

[Dobbiee]

Some have said in the thread above that HDFC Bank Customer Care has confirmed that add-on card holders now get cards with card number different from the primary card and can thus use it for UPI. Just wanted to check if there were folks who have actually got such cards.

I had spoken to HDFC customer care. They have confirmed this. The Tata Neu Infinity add on card would be a different number and the holder can use it for UPI.
I have applied for add on card today for wife. Would confirm in couple of days once it arrives.

 

[Jolly Roger]

I had spoken to HDFC customer care. They have confirmed this. The Tata Neu Infinity add on card would be a different number and the holder can use it for UPI.
I have applied for add on card today for wife. Would confirm in couple of days once it arrives.

Thank you @rajantech -- look forward!

 

[sm9811911]

I had spoken to HDFC customer care. They have confirmed this. The Tata Neu Infinity add on card would be a different number and the holder can use it for UPI.
I have applied for add on card today for wife. Would confirm in couple of days once it arrives.

It’s working now as they said. Many have confirmed.

 

[Dobbiee]

It’s working now as they said. Many have confirmed.

Thanks for reconfirming

 

[aamaadmi]

I had spoken to HDFC customer care. They have confirmed this. The Tata Neu Infinity add on card would be a different number and the holder can use it for UPI.
I have applied for add on card today for wife. Would confirm in couple of days once it arrives.

Please post the update, we are eagerly waiting. Thanks

 

[Jolly Roger]

I have also applied for an add on Tata Neu Infinity card. Fingers crossed. My other problem is that my HDFC core card and relationship is on one mobile number (MAIN) while my UPI is on another number (SECONDARY). Was the same with ICICI but one phone call and they ensured only one credit card was on the UPI number (SECONDARY) while everything else (account and another credit card) remained on MAIN mobile number.

Hoping HDFC obliges too. Anyone has this experience where HDFC allows you to use 2 cards on two different mobile numbers?

 

[Dobbiee]

@joshuatree @aamaadmi
Received the Tata Neu Infinity add-on card today (though was not expecting courier delivery on Sunday).

Good Part:
It has different number from primary card.
It got automatically added to my HDFC account and mycards both. Started showing as add-on card with proper name.

Now the bad part:
It is not reflecting in wife's account and her mycards section. Not linked to her mobile number.
Not able to register the card under any UPI app registered under wife number (tried Paytm, Payzapp, Tata Neu).

Have sent an email to customerservices.cards. Hopefully they are able to resolve it.
Will try till priority.redressel. If not resolved than will cancel this card.

NOTES:
I did not try to register this card in any of my wallet/UPI based apps. As this would have created another technical situation to get it transferred to wife's number.
The OTP is coming on mine mobile number. Thats fine. For UPI we have to set PIN. OTP is not needed.

 

[Shroud]

The OTP is coming on mine mobile number.

You will have to first get the mobile number updated for the add on card and make sure OTP doesn't come to your number.

 

[Deleted member 30872]

@SSV you said to apply again in ipl time
everyday i am checking in tata neu app, still it's showing sorry msg
is there any way to get this card?

 

[SSV]

@SSV you said to apply again in ipl time
everyday i am checking in tata neu app, still it's showing sorry msg
is there any way to get this card?

Give me some background of your issue pls

 

[Deleted member 30872]

Give me some background of your issue pls

Fw months back applied, they rejected
After 90 days also, still it is showing sorry msg
I don't understand how to apply again

 

[bugmenot]

Check out this thread for more insights on addon for rupay cards

Now link Add-on RuPay Credit Card on UPI on separate mobile numbers

Now link Add-on RuPay Credit Card on UPI on separate mobile numbers: This info is shared by @anonymuos and verified. 1) BOB RuPay Credit Cards on UPI - I have a friend with physical BOB Snapdeal card when he applied for add-on cards for his mom-dad and his mom-dad's phone numbers, those...

www.technofino.in

 

[sm9811911]

@joshuatree @aamaadmi
Received the Tata Neu Infinity add-on card today (though was not expecting courier delivery on Sunday).

Good Part:
It has different number from primary card.
It got automatically added to my HDFC account and mycards both. Started showing as add-on card with proper name.

Now the bad part:
It is not reflecting in wife's account and her mycards section. Not linked to her mobile number.
Not able to register the card under any UPI app registered under wife number (tried Paytm, Payzapp, Tata Neu).

Have sent an email to customerservices.cards. Hopefully they are able to resolve it.
Will try till priority.redressel. If not resolved than will cancel this card.

NOTES:
I did not try to register this card in any of my wallet/UPI based apps. As this would have created another technical situation to get it transferred to wife's number.
The OTP is coming on mine mobile number. Thats fine. For UPI we have to set PIN. OTP is not needed.


View attachment 50742View attachment 50743

Call hdfc customer care, ask them to change mobile number. They do it over call

 

[Jolly Roger]

@joshuatree @aamaadmi
Received the Tata Neu Infinity add-on card today (though was not expecting courier delivery on Sunday).

Good Part:
It has different number from primary card.
It got automatically added to my HDFC account and mycards both. Started showing as add-on card with proper name.

Now the bad part:
It is not reflecting in wife's account and her mycards section. Not linked to her mobile number.
Not able to register the card under any UPI app registered under wife number (tried Paytm, Payzapp, Tata Neu).

Have sent an email to customerservices.cards. Hopefully they are able to resolve it.
Will try till priority.redressel. If not resolved than will cancel this card.

NOTES:
I did not try to register this card in any of my wallet/UPI based apps. As this would have created another technical situation to get it transferred to wife's number.
The OTP is coming on mine mobile number. Thats fine. For UPI we have to set PIN. OTP is not needed.


View attachment 50742View attachment 50743

Thanks for the update, @rajantech

What you're saying seems so frustrating! UPI is a mobile-based system that by its very definition is to facilitate inter-bank transactions through mobile phones. What's the point of different card numbers if mobile number linked to the card is that of the primary cardholder? Also, leave alone UPI, for any online transaction using the card you would need an OTP from the primary cardholder if this is the case.

Hope it's a one-off goof-up that will be sorted and HDFC isn't this unwise.

 

[Dobbiee]

Received this reply from Cards Services. Will wait for sometime to have it sorted, as the transaction limit on primary card is still Rs 5000.

But surprisingly, I have already done one transaction (not UPI) on add-on card. But its still under processing.
Infact their message of out for delivery, delivered, set PIN etc comes after the job is done. 😉

Though seeing lot of efforts from HDFC in digital transformations. Hope the people at HDFC also become less sarkari.

 

[Jolly Roger]

View attachment 50875


Received this reply from Cards Services. Will wait for sometime to have it sorted, as the transaction limit on primary card is still Rs 5000.

But surprisingly, I have already done one transaction (not UPI) on add-on card. But its still under processing.
Infact their message of out for delivery, delivered, set PIN etc comes after the job is done. 😉

Though seeing lot of efforts from HDFC in digital transformations. Hope the people at HDFC also become less sarkari.

Be happy it's not Kotak. No one knows anything there. They send you virtual card but no way to set PIN because your number is not activated. Number gets activated 4 days after you get virtual. And no intimation on dispatch of card, etc. Just comes one day. There seem to be no systems at all!