godslayer
TF Select
I recently applied to Tata Neu Infinity credit card using Tata Neu app on 9th April. Since I already have a HDFC card, I was directly offered infinity.
Despite providing all necessary information and undergoing a CIBIL check, I was not able to complete logging in via net-banking.
Since then, my application is stuck, with the app no longer offering an option to complete the process. Despite reaching out to both Tata Neu and HDFC customer care, neither has been able to resolve the issue. I already have a HDFC account and HDFC credit card. Still for some reason they need KYC documents and one pager MID filled.
They are asking me to send the documents to legendary Chennai branch. They are not even cancelling the application. Has anyone faced the same issue? Or any suggestion to complete the application without sending documents to Chennai or visiting branch and submitting KYC documents and redoing a identity verification.
Despite providing all necessary information and undergoing a CIBIL check, I was not able to complete logging in via net-banking.
Since then, my application is stuck, with the app no longer offering an option to complete the process. Despite reaching out to both Tata Neu and HDFC customer care, neither has been able to resolve the issue. I already have a HDFC account and HDFC credit card. Still for some reason they need KYC documents and one pager MID filled.
They are asking me to send the documents to legendary Chennai branch. They are not even cancelling the application. Has anyone faced the same issue? Or any suggestion to complete the application without sending documents to Chennai or visiting branch and submitting KYC documents and redoing a identity verification.
