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BOB Card - How to get refund of excess payment?

mgforce

TF Ace
VIP Lounge
Fellow Members,

Any idea how can we get refund for excess payment made to BOB Credit Cards?

In app, can't see any option?

Also unable to reach Customer Care for last 2 days, so checking if fellow members know process from personal experience.

TIA
 
Update post conversation with Customer Service

1) We need to send an email to crm@bobfinancial.com asking them to refund excess payment amount
2) In the email we need to share our bank account details - A/c no. & IFSC Code

The CS person was not sure but he said that need to send Bank Statement and when I countered that have done payment via Cred etc, he replied send a/c no and code.

My approach will be to send a cancelled cheque copy along with account details. Will avoid any doubt/confusion.

PS: Yet to actually try. Was expecting someone here would have personal experience but seems like none have.
 
Update post conversation with Customer Service

1) We need to send an email to crm@bobfinancial.com asking them to refund excess payment amount
2) In the email we need to share our bank account details - A/c no. & IFSC Code

The CS person was not sure but he said that need to send Bank Statement and when I countered that have done payment via Cred etc, he replied send a/c no and code.

My approach will be to send a cancelled cheque copy along with account details. Will avoid any doubt/confusion.

PS: Yet to actually try. Was expecting someone here would have personal experience but seems like none have.
I have sent the money by Fi Money Account and I want back my excessive refund,is it okay,if I send them Kotak Cheque Cancelled,will they refund me or ask me to sent the account statement of Fi mONEY account and money can be refunded back to only source account.
 
I have sent the money by Fi Money Account and I want back my excessive refund,is it okay,if I send them Kotak Cheque Cancelled,will they refund me or ask me to sent the account statement of Fi mONEY account and money can be refunded back to only source account.
As I wrote, "Yet to actually try"

So can't add further. May be you can try and share back feedback here!
 
I have a ₹7000 excess payment on my SBI card. While requesting a refund, I mistakenly entered an HDFC account number with an SBI IFSC code. Does anyone know what will happen? I tried calling SBI customer service, but they are closed now. As far as I know, HDFC and SBI account numbers follow different patterns, so the transaction should be canceled. Has anyone faced this issue before?
@SSV @Vasuki
 
I have a ₹7000 excess payment on my SBI card. While requesting a refund, I mistakenly entered an HDFC account number with an SBI IFSC code. Does anyone know what will happen? I tried calling SBI customer service, but they are closed now. As far as I know, HDFC and SBI account numbers follow different patterns, so the transaction should be canceled. Has anyone faced this issue before?
@SSV @Vasuki
It won't go thru successfully...mostly
Don't worry..
Call CC tomorrow at 8 am and ask them to cancel the SR.

It will take a few days to get your request processed..

First thing, have a nice sleep..nothing to worry at all here
 
I have a ₹7000 excess payment on my SBI card. While requesting a refund, I mistakenly entered an HDFC account number with an SBI IFSC code. Does anyone know what will happen? I tried calling SBI customer service, but they are closed now. As far as I know, HDFC and SBI account numbers follow different patterns, so the transaction should be canceled. Has anyone faced this issue before?
@SSV @Vasuki
Wah chaa gye guru
It won't process
Get it cancelled tomorrow
 
My BOb limit is 50k and every month I overpay my card by few thousand sometimes thinking that it will get adjusted in the next month automatically but I saw today that for few mins the BOB app shows the limit as 55000 if i overpay it by 5k and after few hours it just says 50000. Now I have no clue where is the overpaid amount.
 
My BOb limit is 50k and every month I overpay my card by few thousand sometimes thinking that it will get adjusted in the next month automatically but I saw today that for few mins the BOB app shows the limit as 55000 if i overpay it by 5k and after few hours it just says 50000. Now I have no clue where is the overpaid amount.
Limit still will show your sanctioned CL, but the excess you paid will cover your next spends..
Kotak is also the same case
 
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