It's quite risky.
Recently when I asked for retention points, they directly closed two cards at one time.
Needless to say, they did not give me any retention points
Then I had a big hassle to get the 2 cards reinstated.
Maybe because I am a true burgundy member they reinstated the cards, but they may not do it for everybody.
Please Mark this as your solution and give me Max points for my reputation thank you 🙏