Incorrect credit utilisation reported causing massive drop in cibil

[EINSTEIN]

A secured platinum card was closed last month and instead of showing as closed in cibil it is showing 100% utilisation. Cibil score dropped from 772 to 737. ICICI customer care says wait for 2 months. Any other suggestions?

 

[vip3rc5]

When was your card's billing date? ICICI usually report usage at the end of the month. And if you used your card 100% and it was reported in CIBIL then technically it is not the banks fault. But ICICI reports card utilization at the end of each month so you could either wait 1 month or so or escalate your concern

 

[ujjawal]

When was your card's billing date? ICICI usually report usage at the end of the month. And if you used your card 100% and it was reported in CIBIL then technically it is not the banks fault. But ICICI reports card utilization at the end of each month so you could either wait 1 month or so or escalate your concern

Icici reports on the billing date and not end of month, kindly cross check twice.

 

[EINSTEIN]

When was your card's billing date? ICICI usually report usage at the end of the month. And if you used your card 100% and it was reported in CIBIL then technically it is not the banks fault. But ICICI reports card utilization at the end of each month so you could either wait 1 month or so or escalate your concern

Card was not used at all for past three months, billed amount = 0

 

[vip3rc5]

Icici reports on the billing date and not end of month, kindly cross check twice.

Ah Sorry my bad, just double checked they report on the billing date

 

[vip3rc5]

Card was not used at all for past three months, billed amount = 0

Try escalating the issue if your card was not used at all for 3 months

 

[Momo_Scooby]

ICICI usually submits card limits as well to CIBIL, unlike HDFC bank where the utilization percentage is most of the time incorrect.

 

[Hari555]

A secured platinum card was closed last month and instead of showing as closed in cibil it is showing 100% utilisation. Cibil score dropped from 772 to 737. ICICI customer care says wait for 2 months. Any other suggestions?

keep sending emails, escalation to icici till your issue is resolved. it may take more than 2 months. try all possible channels (emails, twitter etc) till your case is addressed. I am afraid you are stuck with your current levels for the next few months....good if icici rectifies it earlier. all cibil disputing are painfully slow...deliberately designed that way I guess

 

[EINSTEIN]

I raised a dispute with cibil and it was corrected in just 2 days. Thanks for the suggestions everyone.

 

[Rashya]

I raised a dispute with cibil and it was corrected in just 2 days. Thanks for the suggestions everyone.

Has your score increased again?

 

[EINSTEIN]

Has your score increased again?

Yes