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Yes Bank credit card

  • Thread starter Thread starter iajeet
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iajeet

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I had taken reward plus credit card of yes bank. I did not activate it. After a few days, Yes Bank gave me Virtual Rupay Credit Card LTF at the same limit. I activated vartual card only.

Now they have generated the BILL for my REWARD PLUS CARS. In which joining charge has been deducted.



Should I pay the bill or complain?
Please suggest.
 
Last edited:
You took the bait and now you have to pay price. Reality!

Did you carefully read TnCs related to Virtual Rupay CC, especially related to existing card etc. and obsolutely sure that they didn't mentioned anything about existing card, complain.
 
You took the bait and now you have to pay price. Reality!

Did you carefully read TnCs related to Virtual Rupay CC, especially related to existing card etc. and obsolutely sure that they didn't mentioned anything about existing card, complain.
I took Yes Bank card in 2022 I closed that card due to its low limits 15000 only now I have applied again after a long when I entered OTP thre is my old information and customer id exists I select the same and proceed after selection the card only I got Application form number- but there is no option to do vdkyc my question is that vdkyc is applicable for me as application submitted with existing customer id????
Or should I email them for Vdkyc
 
I took Yes Bank card in 2022 I closed that card due to its low limits 15000 only now I have applied again after a long when I entered OTP thre is my old information and customer id exists I select the same and proceed after selection the card only I got Application form number- but there is no option to do vdkyc my question is that vdkyc is applicable for me as application submitted with existing customer id????
Or should I email them for Vdkyc

If required they'll check with you. If not, you can check the status of application. Any case, if rejected, check the reason. If reason is about VKYC, tell them reconsider and process the application.

generally, after 2 years VKYC might be required, so better check with them. But you won't get good response from customer support, so drop a mail too.
 
If required they'll check with you. If not, you can check the status of application. Any case, if rejected, check the reason. If reason is about VKYC, tell them reconsider and process the application.

generally, after 2 years VKYC might be required, so better check with them. But you won't get good response from customer support, so drop a mail too.
YES BANK DECLINED THE APPLICATION WITHOUT GIVING ANY VALID REASON.I HAVE MAILED THEM FOR THE REASON I DONT THINK SO THAT THEY ARE GOING TO TELL THE REASON.
 
If still wanted that card, can escalate to 30 days and open RBI Ombudsman complaint.
Yes this time I am going to complaint RBIO if I don't get proper response from the bank .Will I have to wait for 30 days for writing to RBIO or I can complaint after not getting proper reason
 
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