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cc @vaibhav111 ...
the image clearly says redeem neu coins or Taj Experiences gift card.
you can redeem taj amex gv by calling on central reservation phone.rates are same on website and central reservation
Confirmed with Taj Centralized reservation that it will not work, and can be redeemed only at check-in at the hotel.
There is not fixed answer. You have to call the property and check. Some city properties may allow, some resort properties may not allow. So it depends
nikhilk21
TF Select
I'm asking regd. online redemption
Any Taj voucher taken from Amex system is Amex Taj voucher. So below response applies
For packages..Yes
For member rate---No
read the below documents
Terms and Conditions:•
The Voucher is valid only for stays in India at Taj, SeleQtions, and Vivanta hotels , and its usage is subject toavailability of rooms
• The voucher will have a validity of 360 days from the date of issuance by American Express
• Booking of stay using this voucher should be done within the validity period
• The Stay needs to be completed within the validity period
• Cardmember is required to book in advance by calling Taj Reservation Worldwide or via www.tajhotels.com ,www.Seleqtionshotels.com , www.vivantahotels.com or email at reservations@ihcltata.com. At the time of makingthe reservation, the Cardmember will need to guarantee the booking amount by using the American Express® CreditCard as applicable
• The Cardmember will have to specify at the time of booking that they are using Stay Voucher issued by AmericanExpress for booking
• The voucher can be adjusted against all Publicly Available Rates (including holiday packages & other promotional offers) booked directly on www.tajhotels.com , www.seleqtionshotels.com , www.vivantahotels.com or through TajReservations Worldwide via Email or Phone or directly with the hotels. The voucher cannot be used for bookingsmade on (1) discounted and closed user group rates such as Taj InnerCircle Members Special rates, American ExpressCard member rates, Marketing Alliances rates, Negotiated rates of Corporate companies, Friends and Family rates,and Employee rates (2) bookings made via travel websites or a third party, bookings made via tour operators andtravel agents on their contracted rates, and travel-industry staff rates (3) bookings made for groups, conferences,weddings and events (4) bookings on airline staff and crew rates
• The voucher can be redeemed for spends towards room charges, food & beverage, spa and other services andapplicable taxes billed to the room bill. Charges towards retail spends at third-party outlets, business centreequipment hire, hired services from third party sources, or expenses of a personal nature for which a pay-out is raisedsuch as buying medicines, repairs of personal items, etc. cannot be settled via this voucher
.• Standard hotel cancellation policy will apply
• Cardmember needs to present the voucher at the time of check-in. The voucher is non-transferable and it should beutilized by the Cardmember’s name mentioned on the voucher template
• The voucher is for a one time use only. If a customer uses the voucher partially, then the balance amount will beforfeited. The customer cannot claim cash or any other product in lieu of the balance amount
• This voucher cannot be used for standalone restaurant or spa spend or any other hotel service not billed to the room.If you have any queries, please contact our Customer Helpline: 1800-419-2122, 0124-2801122
