SBI cashback is rejected

[happy_turtle]

Hi Folks,

I hold SBI BPCL and have really good cibil score , but my SBI cashback card is getting rejected each time, any clue why that might be the case. Is it because i am already holding another card from SBI ?

 

[Anindya98]

Hi Folks,

I hold SBI BPCL and have really good cibil score , but my SBI cashback card is getting rejected each time, any clue why that might be the case. Is it because i am already holding another card from SBI ?

After 2 months try via Offline SBI cards offline agent. I am also facing the same issue I hold SBI CB but they have rejected my SBI SC application.
Many are facing a similar issue with SBI recently.

 

[S U D O]

Offline SBI cards offline agent

SBI Cashback can only be applied online isn't it?

 

[Anindya98]

SBI Cashback can only be applied online isn't it?

No offline agents also can apply for the card, I know some people who got the card via the branch cc agent but they all have an account or 1 CC with SBI

 

[wanderer95]

No offline agents also can apply for the card, I know some people who got the card via the branch cc agent but they all have an account or 1 CC with SBI

I applied for SBI Cashback last week and it was declined due to internal policy. But the very next day, i recieved call from customer care saying I have to get other credit card first to be eligible for the cashback card. I'm suspicious of this approach. I didn't opt for other card immediately and still thinking how to proceed.

Any guidance here?

 

[Anindya98]

Any guidance here?

Don't fall for the trap
Try to pressure them for SBI CB. After taking any other card SBI will again give the reason for overleverage and not provide the SBI CB card.
Ask them for the exact reason.

customercare@sbicard.com

 

[wanderer95]

Don't fall for the trap
Try to pressure them for SBI CB. After taking any other card SBI will again give the reason for overleverage and not provide the SBI CB card.
Ask them for the exact reason.

customercare@sbicard.com

I have escalated to the Nodal officer level. Let's see what they have to say.

 

[sauchadh]

I have escalated to the Nodal officer level. Let's see what they have to say.

Did you get any response back ? Mine also got rejected today due to internal policies

 

[iamdhamo]

Did you get any response back ? Mine also got rejected today due to internal policies

Mine also can u send nodal officer mail id

 

[wanderer95]

Did you get any response back ? Mine also got rejected today due to internal policies

5 paragraphs of usual bla bla bla bla of how valuable I'm 😂

Not sure whether it is from Nodal officer or not.

But I was reached out for the 3rd time by different executives. Today one said my name mismatch was the reason for rejection. I tried creating another application with a different mobile number. Even the executives got surprised knowing that their system has made PAN number as unique value and didn't allow my application to proceed after page 3 in Sprint. It was a group call. I spoke with 3 executives and they were assisted by few mores 😂 in the same call.

Finally, asking me to get a basic card and apply for upgrade after 3 months. Don't know whether upgrade to Cashback will work or not.

 

[sauchadh]

5 paragraphs of usual bla bla bla bla of how valuable I'm 😂

Not sure whether it is from Nodal officer or not.

But I was reached out for the 3rd time by different executives. Today one said my name mismatch was the reason for rejection. I tried creating another application with a different mobile number. Even the executives got surprised knowing that their system has made PAN number as unique value and didn't allow my application to proceed after page 3 in Sprint. It was a group call. I spoke with 3 executives and they were assisted by few mores 😂 in the same call.

Finally, asking me to get a basic card and apply for upgrade after 3 months. Don't know whether upgrade to Cashback will work or not.

thanks for the response. Let me try sending a mail and see what response I get. I am not very optimistic but let's try atleast.

 

[sauchadh]

5 paragraphs of usual bla bla bla bla of how valuable I'm 😂

Not sure whether it is from Nodal officer or not.

But I was reached out for the 3rd time by different executives. Today one said my name mismatch was the reason for rejection. I tried creating another application with a different mobile number. Even the executives got surprised knowing that their system has made PAN number as unique value and didn't allow my application to proceed after page 3 in Sprint. It was a group call. I spoke with 3 executives and they were assisted by few mores 😂 in the same call.

Finally, asking me to get a basic card and apply for upgrade after 3 months. Don't know whether upgrade to Cashback will work or not.

Are you doing anything to get cash back credit card ? I got same response from customer care via email. They can't give me due to internal policies. Is there anything can be done ?