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Can't view Federal Credit Card in app

singhsaab

TF Buzz
Can anyone please help? I got Federal Bank Visa Imperio Credit Card recently. But in the FebMobile app whenever I try to click on Credit Card section it loads forever! I can't check any card details or controls.

All the details in my Savings account and card are same. (cust Id/mobile no/email etc)

I have already uninstalled and reinstalled the application 10 times, tried changing mobile phone and de-register account from FedMobile app and again re-register many times.

Anyone else faced this issue? I visited the branch, they are clueless! I've mailed the customer care as well, no reply until now!
 

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I applied today and got the virtual card mail today. There was an option to activate the card by ticking an option. It was written that it would take 48hrs to make it active. May be you should also wait for 48hrs
 
Have you got the card as pre-approved or manually applied??
Did they ask for any ITR/salary slip to upload for manually apply for existing customer as I have fedbook selfie account?? Also any varification is there?
 
Have you got the card as pre-approved or manually applied??
Did they ask for any ITR/salary slip to upload for manually apply for existing customer as I have fedbook selfie account?? Also any varification is there?
Manually applied ( NTB Customer, No Account )
They asked for nothing, only Credit score check and VKYC in my case.
 
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