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Axis agreed to reverse late payment charges. Does it mean cibil hit also goes away?
- Thread starter Batman
- Start date
ontherocks
TF Premier
I did not understand your scenario.
But the general rule is, if the mistake is from bank's end, you are entitled to refund of all charges and removal of corresponding entries from credit bureaus. But if the mistake is from customer's end, customer is not entitled to anything, it all depends on the bank's goodwill gesture.
But the general rule is, if the mistake is from bank's end, you are entitled to refund of all charges and removal of corresponding entries from credit bureaus. But if the mistake is from customer's end, customer is not entitled to anything, it all depends on the bank's goodwill gesture.
Yes, I missed the payment.
It can be considered my fault in a way. I was assuming that since limits for Axis and Citi will be merged, the payments are merged as well.
This was not the case.
The bank has been helpful in reversing the late fee charges. They sent the email I shared in my first post.
But how can I get them to remove th CIBIL hit as well? OR is it already removed, since the charges are reversed.
praful47
TF Ace
HOWCOME payments can be merged . decision rests upon axis
I mean, how ICICI merges/merged payments on my Sapphiro and Platinum CC. I agree, it was an incorrect assumption on my part.
What are my options now in this situation? Axis has agreed to reverse late fee charges. How to get cibil hit removed?
praful47
TF Ace
if you spend on platinum and pay on sapphiro card then payment gets adjusted in platinum card ?
you just have the option to convince axis .. tell them it was your mistake as you had certain misunderstanding .
ontherocks
TF Premier
Nothing happens automatically. You will have to explicitly request them to remove the entries from credit bureaus.
Are you sure? That would be amazing. But I don't think that's the case. I had one late payment by 13 days in 2019 on a Citi card.
This was reported as is. I can still see 13 days with a red mark on my CIBIL report.
I wrote to Axis to remove CIBIL hit. They wrote back -
Dear Mr. Batman,
Thank you for writing to Axis Bank.
This is with reference to your email dated 25-07-2024 in relation to the CIBIL updation of credit card.
We would like to inform you that you have to share the complete updated CIBIL (Credit Information Bureau India Limited) report in PDF with the mentioned control ID from the official CIBIL site, such as TransUnion, with the control number, PAN number, and details of the loan inquiry visible in CIBIL, and write back to us. Hence, we may assist you accordingly.
Do I have to wait dor cibil hit, and then write back to them to remove it?
praful47
TF Ace
Axis will report 30 or 31st of july ... so download fresh report after that
Deveshm18
TF Select
Thanks! They’ve reversed the charges for me as well. Did you get a late payment in your Cibil? Or did they not report it since they reversed the charges for you?
ankurarora898
TF Select
No the cibil hit is not gonna go away.
Sbi unipay reversed my payment after 3 days without even informing me, resulting in a late payment.Sbi reversed the late payment charge but the cibil hit is still there
Bhai I don't know yet 🙁
Axis asked me to contact them when CIBIL displays a hit. I checked the report 2 days ago on ICICI Wealth. It seems like report has not been updated since July.
This is a wait-and-watch for me, for now. If/when I get the hit, I'll write to Axis requesting a withdrawal. Let's see.
littlefinger
TF Buzz
@Batman did u got hit ? or what was the response from Axis ?
