PhonePe POS machine Issue

[Anupama_Jha]

I am facing this sort of error:

I regularly swipe my rbl card at xyz fuel station. The POS is of phonepe.

But from last 2 days:

Even after entering correct PIN, the trxn gets declined saying Incorrect PIN, but I don't receive any message from bank, while the card is working smoothly at all other merchants.

While, the POS machine is accepting cards of other users flawlessly.

I then tried with my two Bob cards, but those also gets declined with same reason.

What could be the reason or any solution?

At first instance, it appears like phonepe has blocked my cards or.........

I have tried everything from changing PIN to switch on/off, limits reset, everything.

 

[NABNAB is verified member.]

Don't they have any other POS?
Mostly petrol pumps keep 2-3 different machines.

 

[imdjay]

I am facing this sort of error:

I regularly swipe my rbl card at xyz fuel station. The POS is of phonepe.

But from last 2 days:

Even after entering correct PIN, the trxn gets declined saying Incorrect PIN, but I don't receive any message from bank, while the card is working smoothly at all other merchants.

While, the POS machine is accepting cards of other users flawlessly.

I then tried with my two Bob cards, but those also gets declined with same reason.

What could be the reason or any solution?

At first instance, it appears like phonepe has blocked my cards or.........

I have tried everything from changing PIN to switch on/off, limits reset, everything.

What about tap and pay?

 

[Anupama_Jha]

What about tap and pay?

That's also declining with same reason. Infact I am amazed to see, when even tap & pay declined with saying incorrect pin🤣

 

[2025]

I am facing this sort of error:

I regularly swipe my rbl card at xyz fuel station. The POS is of phonepe.

But from last 2 days:

Even after entering correct PIN, the trxn gets declined saying Incorrect PIN, but I don't receive any message from bank, while the card is working smoothly at all other merchants.

While, the POS machine is accepting cards of other users flawlessly.

I then tried with my two Bob cards, but those also gets declined with same reason.

What could be the reason or any solution?

At first instance, it appears like phonepe has blocked my cards or.........

I have tried everything from changing PIN to switch on/off, limits reset, everything.

Phonepe protect v2.O