AMEX Platinum Charge Renewal - Discussion

[S D S]

Hi my plat charge is due for renewal in a couple of months. On speaking to their service desk regarding retention offers, the executive asked me to call them after the bill for fees is generated- that would be almost a month after the renewal date. He also said I could use the card as usual, and after bill date, choose to close it if I didn't like their offer, after talking to them. Is this legit? How could I use the card in the second year and not pay fees after a month of use?

 

[chnleo]

Hi my plat charge is due for renewal in a couple of months. On speaking to their service desk regarding retention offers, the executive asked me to call them after the bill for fees is generated- that would be almost a month after the renewal date. He also said I could use the card as usual, and after bill date, choose to close it if I didn't like their offer, after talking to them. Is this legit? How could I use the card in the second year and not pay fees after a month of use?

Beware it might end up as late payment charge! Annual charges are 70k right?

 

[Shinnok]

They had asked me to call one month before card renewal. Fee gets charged at end of billing period, they said can cancel or downgrade card before that.

Keep in mind that they have severely downgraded retention offers recently - now offer some vouchers only after 20L spends

 

[Dr. Drake]

@BestBanker any idea what are retention offers for plat charge. Got charged fees yesterday Planning to call them tomorrow for retention offers?

 

[S D S]

They had asked me to call one month before card renewal. Fee gets charged at end of billing period, they said can cancel or downgrade card before that.

Keep in mind that they have severely downgraded retention offers recently - now offer some vouchers only after 20L spends

So the call has to be made before fees get charged? Because my renewal date and biking dare are three weeks apart.

 

[S D S]

@BestBanker any idea what are retention offers for plat charge. Got charged fees yesterday Planning to call them tomorrow for retention offers?

That means your next year has started. Did you use your card in this period? Please update how it goes

 

[ALOAK]

Hi my plat charge is due for renewal in a couple of months. On speaking to their service desk regarding retention offers, the executive asked me to call them after the bill for fees is generated- that would be almost a month after the renewal date. He also said I could use the card as usual, and after bill date, choose to close it if I didn't like their offer, after talking to them. Is this legit? How could I use the card in the second year and not pay fees after a month of use?

Normally when u get charged for fee upon renewal you can call them and ask for renewal offer. If you don't like it immediately ask them to close it but before that trf tpur MR points to airline loyalty or hotel programmes. This time my gold card renewal came and was charged fee 5310 called them up and asked for reversal and they offered to spen 1lakh within 90 days and fee would be renewed I alr3ady spend 51k balance to spend and ask for free reversal.
As soo as you receive email or sms for outstanding chk if fee charged call them ASAP but sont use the card

 

[R@J]

For my MRCC, they asked to call after the annual charges were billed. When I asked what if I want to close the card - they said I can do that if I dont like the retention offers, and they will waive/reverse the annual fees charged before closing the card. But this will happen when I havent used the card in the next year (after the fees has been charged, but before statement generation of first month).

 

[R@J]

Normally when u get charged for fee upon renewal you can call them and ask for renewal offer. If you don't like it immediately ask them to close it but before that trf tpur MR points to airline loyalty or hotel programmes. This time my gold card renewal came and was charged fee 5310 called them up and asked for reversal and they offered to spen 1lakh within 90 days and fee would be renewed I alr3ady spend 51k balance to spend and ask for free reversal.
As soo as you receive email or sms for outstanding chk if fee charged call them ASAP but sont use the card

Yes, exactly this.

 

[S D S]

That means I can use the card in the second year, till bill generation date with no liability. That's interesting.

 

[R@J]

That means I can use the card in the second year, till bill generation date with no liability. That's interesting.

No, I meant the date till when the annual fees gets posted and starts reflecting in the unbilled statement........ you can check the app on the 1st, 2nd day of the new anniversary year..... and call CC to discuss the charges/waiver

 

[Dr. Drake]

That means your next year has started. Did you use your card in this period? Please update how it goes

For me, only EMI offer was available to split fees into 12months. Requested closure

 

[mj01]

Has anyone been able to recover the annual fees through benefits (except the first year joining benefits)? If yes, how do you get the best of Platinum charge for someone holding infinia?