I have escalated to both grievances email and pno for upgrading my millenia to dcb metal. But both have denied the same despite meeting the eligibility criteria for the card.
I have salary slips > 2.75L after taxes pm for last 2 months. For December I don't have a payslip since I switched companies, but still got a generous full & final settlement in the same month.
How to escalate further?
1. Should I raise this RBI Ombudsman, since they've not shared the reason for denial despite meeting eligibility criteria as per their t&c and address that they've created a false narrative of exclusivity of the card and use predatory practices to get customers.
2. Reply them to close my existing cards and eventually move to icici?
I have salary slips > 2.75L after taxes pm for last 2 months. For December I don't have a payslip since I switched companies, but still got a generous full & final settlement in the same month.
How to escalate further?
1. Should I raise this RBI Ombudsman, since they've not shared the reason for denial despite meeting eligibility criteria as per their t&c and address that they've created a false narrative of exclusivity of the card and use predatory practices to get customers.
2. Reply them to close my existing cards and eventually move to icici?