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StanChart platinum: Members who are charged fees despite LTF CARD

creating a group for all the members who are being charged for standard chartered platinum rewards card, that was being offered LTF. lets discuss future steps.

Quick Overview

Category
Credit Cards
Language
English (US)
Total members
72
Total events
0
Total discussions
1
Total views
5K
L
next steps to follow:
1) raise complaint to pno of stanchart.
2) let them reply. most probably they will deny ltf or reverse the fee as a ONE TIME measure. but this is not acceptable, as we were promised ltf.
3) after their reply comes, escalate to rbi via ombudsman portal.
4) if they don't...
Read more…
MOhit __
they processed my fee waiver request for this year, even after ltf confirmation they will charge 295 next year
L
ltf4ever
ya that's why i added you.... especially the response that they shared in the email screenshot (goodwill gesture etc).
L
if any body is able to reverse the charges, please update here
MOhit __
MOhit __
they processed my fee waiver request for this year, even after ltf confirmation they will charge 295 next year
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