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Haha, 90% of my usage is from these 2 cards only nowadays. Remaining 10% from SBI Cashback :beaming-face-with-smiling-eyes:

Yes, they removed the restriction once the points were credited

Update: Points are credited back! Thanks @drsel @BVC for the help :)

Okay. I tried reaching out to them on Whatsapp they received the mail. Uploaded the sworn document and ID proofs, let's see how to goes now

Thanks @BVC. The number that you mentioned in the thread doesn't seem to be correct. It's directing to some health insurance company I contacted this number 00 08000501915, but they don't seem to pick this one up Also, does mailing support@accorplushelp.zendesk.com help? I already mail...

Okay that shows some hope. Will it affect that my points were used in Jan and I’m raising the complaint now?

Even if the hacker knew my password, how could he possibly login to my gmail account without me approving it. I have all sorts of 2FA and mobile verification turned on. And even after that, I should've at least received the notification for the same when my Accor points were used

What if the hacker didn't actually check in, it shows 0 nights in my transaction history. I doubt he'd be going to Dubai and then to Turkiye with a fake ID and passport

Accor is neither picking up my call nor replying to my email. I sent mail to 2 mail ids 1. customercare@accor.com -> No response 2. members@accorplus.com -> They're saying as I'm not a plus member they can't help me with my concern, kindly contact customer care. Any idea how much time does...

Yes I hope so, the screenshots mention 0 nights which doesn’t make sense anyway. But I read somewhere that Accor support is not that great and we might have to escalate the issue to other platforms like Twitter to get this resolved.

I initially logged in Accor with my Google account, yes that password is shared across few places. I’ve updated my Google password, but most probably password breach should be the case. But I still don’t get it, how did the hacker successfully booked the hotels when I did not receive any...

Hi everyone. I had Accor balance of 63k points, transferred them during the time of Axis Magnus devaluation. Since then I'm just adding couple of points before the end of the year to extend their validity. I opened my Accor app after couple of months, and checked all my points were being used in...

Getting to the 500 mark :)

My card was delivered last year in Jan. It was due for renewal in few days

I applied for Yes Reserv FYF in January last year, didn’t want to pay the renewal fees. Called customer care and asked to either close it or make it LTF. To my surprise, they raised request for the same and after few days, I received this mail Nice 💁🏻‍♂️

Yes there are chances, I didn’t activate my platinum charge card when I received it. I still keep getting upgrade offers from my Platinum Travel card, including this one.

How much time did it take to receive the voucher after bill generation? My card was renewed last month but still no flight/upgrade voucher reflecting in the app

Fees for AMEX platinum charge card is updated as well. I think it’s 66k plus GST now