complaint

I am sharing my experience so that others understand how banks handle credit card closures, LTF commitments, and CIBIL reporting, and how useful the RBI Ombudsman process can be when things go wrong. My first case was with Axis Bank. I had requested closure of my credit card long back. The card...

I really need some clarity from the community. My CIBIL score was 792 before applying for an SBI Credit Card. During address verification, the SBI agent entered my dad’s name as my LAST name, which resulted in my name being printed wrong on the card. I raised a complaint with SBI to correct...

25th August 2024: I opened a ICICI savings account from imobile app. During the process, I received a SMS of a CIBIL hit done by ICICI bank. After checking my CIBIL account I found out that it was for a personal loan I never applied for. 6th September 2024: I mailed ICICI PNO and also raised...

I am sharing this so others know the proper process if IMPS transfer fails. On 30 October 2025, I did a ₹10,000 IMPS transfer from Mobikwik Wallet to bank(considered as IMPS transaction). The transaction failed and the money was finally reversed on 3 November 2025. As per RBI’s “Harmonisation...

I am sharing my experience with RBL Bank World Safari Credit Card, which has been frustrating and unfair. Background Card issued: July 2023 Valid till: July 2029 (07/29) Card was in active use – last transaction on 01-May-2025 (₹1,046 Swiggy Instamart). In July 2025, my card was suddenly...

Hi, I have been using multiple cards, out of which cards 3 cards are there. On Ace card, where my due date was 7th of July, I paid remaining bill on 10th of July but they have charged me debit interest+ gst. And this is wrong and against rule of RBI where within 3 grace period they can not put...

Recent visit opning ka liye icici branch but o open nahi kiya jao nahi open karenge . phir maina complaint kar diya pno ka pass . Phir icici branch manager visit my home complaint regarding aur o bhi bol raha ki tumara account open nahi karenge account open karne ke liye ₹200000 aur monthly...

Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...

Yes Bank sent this SMS below (last message) for resolution of a disputed transaction from 2021, for a card ending in 6666 that I do not own. I do not recognise this card - 6666. I have never owned a Yes Bank (or any other card) ending in 6666. I was not even a customer of Yes Bank in 2021. I...

Hi everyone, I wanted to get your thoughts on a situation I faced recently with Amazon Pay ICICI credit card cashback on ISHOP. I made two transactions in February and, like many others, didn’t receive the promised cashback. I followed up with over 20 emails across three months, but kept...

Registerd a RBI ombudsman complaint against HDFC on 22nd July with a compensation of 5k ,after complaining to RBI got a call from HDFC after 2 days and they gave me the voucher on 31 July but didn't provide with any compensation. I have got no follow up from hdfc and rbi ombudsman uptill now...

Hey Guys I am writing to seek advice regarding an issue with my Standard Chartered Credit Card and a recent ruling by the RBI. In 2018, I requested the closure of my credit card, which had an excess balance of approximately ₹90. While the bank acknowledged my closure request, the excess...

i have beening reciving spams from caratlane from over a month, i removed unsubsribed it , again recived an email , then rised a complaint over the email, here is the timeline 1. 9 July 2025 raised issue on email for first time 2. 18 July 2025 they replied issue is resolved 3. 22 July 2025...

My father opened an account in IndusInd Bank years ago, which started as a salary account. Since salary accounts don’t require a minimum balance, we never had to worry about keeping a certain amount in it. Even after he retired in 2018, he kept using the account, and for a long time, the balance...

In March 2025, I applied for the Regalia Forex Card and opted for a non-personalised card. Immediately after submitting my application, I received a message instructing me to collect the card from the nearest HDFC branch. I visited the branch, collected the Forex Kit, and activated it as per the...

My RBI complaint has been pending since 7 months. What to do further ? Like how do I escalate further.. Last week I filed a complaint in CPGRAMS also. If I call RBI they say in process and or sometimes it will take one month more.

Hi I raised an RBIO complaint on icici bank for charging annual fee on my new credit card. It's been almost 25 days but no update yet. The statement on the card is generated with the joining fee. Now the question is if I request icici to close the credit card, will the RBIO complaint also be...

Hi all! I am seeking your assistance regarding a deadlock I have encountered. I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the...

Hi, I applied for a ₹2 Cr home loan with ICICI and was assured by my Loan RM that after disbursement, my existing Emeralde card would be upgraded to the EPM variant. This was one of the key factors in choosing ICICI for my home loan. However, post disbursement, the RM started ignoring my...

Hello everyone, I had submitted a request to close my NSDL Payments Bank account about a month ago by emailing all relevant documents (account closure form, PAN card with signature, alternate bank account passbook, etc.) to their official support emails: care@nsdlbank.co.in...