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complaint

  1. Avatar Aang

    Help needed to file a consumer complaint online

    I had done a flight ticket booking worth 60K using DCB on Balmer Lawrie website. The payment failed and it did not show any transaction ID. However the transaction was posted on my card. It's been almost 4 months I have been following up with Balmer Lawrie for refund. They have sent me a mail...
  2. W

    CPGRAMS - Rupay CC UPI not accepted by merchants

    We are aware that most of the small merchants have disabled UPI payments via Rupay CC on their merchant QR, even for small value transactions below ₹2000. For small merchants below ₹20 lakh turnover, the MDR charges are 0% for Rupay CC payments below ₹2000. I believe there shouldn't be an...
  3. sambit87

    Not able to submit bbps complaint via site

    Hi. https://www.bharatbillpay.com/support/raise-complaint-customer/ After filling the details when i click submit nothing happens, can someone help. Issue is hdfc cc payment via jio finance app failed after deducting money from debit card. Have reached out to Twitter to them but want to submit...
  4. SMN49

    Indusind Bank Grievance Redressal Matrix

    Level 1 · Banking / Stored Value card customer may E- mail us at reachus@indusind.com · NRI customers may E -Mail us at nri@indusind.com · Exclusive customers may E-mail us at exclusive@indusind.com · Credit Card customers may E-mail us at...
  5. W

    Unauthorized loan applications & CIBIL enquiries by Freo PayLater

    I recently opened an account with Freo PayLater. At around midnight, I started receiving SMS from different lenders about loan applications under process which I never applied for. I checked my CIBIL score the next morning to see that multiple enquiries were made by different lenders (Incred...
  6. Unitfunction

    Axis Magnus Need advice/ help, having a extremely poor experience closing Axis Magnus & reversing renewal fee. Fake information and false promises being given

    How can I get the card closed asap, and the renewal fee reversal done along with money back for the payment that I have done for renewal fee. Would raising this on twitter and linkedin help? Would raising to RBI CMS help? they are clearly in violation of multiple RBI compliance requirements...
  7. xfactcc

    Please provide email escalation matrix for ICICI Bank

    Question: I am requesting the email escalation matrix for ICICI bank i.e., Level 1, 2, Nodal officer, PNO etc. Since their website doesn't provide these details and escalation is via form only as can be seen here: https://nli.icicibank.com/NewRetailWeb/complaint.htm Please provide the...
  8. xfactcc

    Jana Bank employee refused more than a month old, laminated e-Aadhaar during account opening, should I escalate?

    In the beginning of August, I opened a savings account with Jana SFB via paper form. During the application I wanted to submit a laminated masked Aadhaar card which was cut out from e-Aadhaar downloaded in April this year. The download date is mentioned in the card. The official refused to...
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