ombudsman

Hey everyone, I need serious advice. The Detailed Timeline: Sept 29: Received HDFC Tata Neu Plus card. Nov 1: First statement generated. Total Due: ₹10,527. Due Date: Nov 21. Nov 2: I requested to change my statement date to the 18th of the month. Approved. Nov 18: A new statement is generated...

I made six transactions on 15 Nov 2025 on Eatsure by credit card and MobiKwik UPI, and MobiKwik shows payment successful, but Eatsure does not show a successful order. I have a few questions. 1. Will I have to file six RBI ombudsman complaints or one? 2. There is a rule of T+5 days for UPI...

hi, i reached yesbank initially regarding the same, they said i have not spent 1 lakh to get this voucher, i shared screenshot of transactions done in previous year, they agreed and said you will it end of month, i waited for 1 month and agian emailed on same email chain, recvd same rpely saying...

I wanted to share my recent experience, which might help other members who face similar banking issues. The Issue: In Feb 2025, while traveling to Hong Kong, my _____ Bank credit card was repeatedly declining without any valid reason. It caused me a lot of inconvenience. After returning to...

Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...

Reaching out to all the Gurus, Who were able to successfully get compensation from any bank. TLDR: I had a pending charge of Debit card AMC out of which only 4 rupees was debited since that was all in the account, around Mar-May 2024. In October I have raised a mail to close the account since...

Hello fellow members, I need your advice regarding a complaint with HDFC Bank. As the title mentions, I used to hold a DCB Metal add on card back in March. On march 31, I raised a closure request since I no longer needed it and the add-on card was closed on 5 April, along with a closure email...

How RBI Ombudsman works ? I have raised a complaint for account closure in NSDL bank but didn't receive revert so after 30 days registered complaint in RBI ombudsman and asked for compensation for delay for more than 3 months after that I received call from Bank regarding account closure...

Hi everyone, I’m looking for advice on an ongoing dispute with SBI Card about the annual fee for my SBI Aurum card. Here’s the situation: Background: Card Upgrade: I upgraded from SBI Simply Save to SBI Aurum in May 2025. Annual Fee Charged: On May 17, 2025, SBI charged me Rs. 9,999 + GST...

Hello everyone, I had submitted a request to close my NSDL Payments Bank account about a month ago by emailing all relevant documents (account closure form, PAN card with signature, alternate bank account passbook, etc.) to their official support emails: care@nsdlbank.co.in...

Actually, I need to know this because of the BOB bank's misbehavior and harassment thing. I have already raised this issue with RBIO, but somebody advised me to file an RTI for the CCTV footage too, but it's been around 2 months, and I am wondering if I can get those or at least demand that they...

I have a dispute to file against Paypal India, but I can't find it in the list of regulated entities while starting a RBI Ombusdman complaint. Are they registered under a different name? or should I raise a complaint in a different portal? Details of the dispute: I am long time user of paypal...

2000 rupees compensation recieved from Federal Bank for not sharing scapia card rejection reason. On 3rd March i recieved an email, which was an invitation to apply for the scapia credit card. but when i tried to apply for the card, app told me that existing federal bank credit card holders are...

In the month of November I had reported an issue to Amex stating the milestone rewards progress bar of my Amex platinum travel credit card is stuck, and does not show any progress. I was under the impression that it is just a display issue, and won't impact the rewards getting credited to the...

My AU Ixigo credit card application was rejected without any clear reason provided initially. After several follow-ups over a few weeks, I was told that the rejection was due to the high number of active credit cards I currently hold. questioned why this criterion was not mentioned during the...

Hi TechnoFino Members, I need guidance on raising a strong complaint with the RBI Ombudsman regarding an issue with HDFC Bank mishandling my credit card activation. Here’s what happened: Issue Summary: Unable to Activate HDFC Pixel Card on PayZapp Due to App Issue During activation, PayZapp...

Hello everyone, I have been tried to apply for an IDFC First Credit Card for the past 2 years and everytime after filling Employment Details and Card2Card Details, the system throws error 'Sorry Unable to Proceed' and at the same time gets SMS as application rejected. Previously when I called...

Hello everyone, I work at Kotak Mahindra Bank and encounter an issue with an accidental emergency loan disbursed to my account on January 15th. While exploring the platform, the loan was approved and credited to my account without my intention. I immediately contacted customer care, and they...

Compensation from IndusInd Bank: ₹5000 for Lack of Email Response I wanted to share my experience with IndusInd Bank regarding their lack of response to my emails about the reward points structure. I had sent 4-5 emails requesting clarification on the monthly reward points summary, as I was...

I am planning to file a complaint with the RBI Ombudsman regarding an issue I faced with OneCard. However, while filling out the complaint form, I couldn't find the exact entity name for OneCard to enter in the 'Entity Name' field.