ombudsman

in early 2023 or late 2022 I got FK axis card & later around oct 2023 I closed it because I was not using it that much. now in 2024 NEO card was being offered as LTF so I got that to take benefit of zomato offers, but when I tried to log in to internet banking & to Axis bank app I was not able...

Update - The beneficiary (AC technician) came to my house. He gave me his mobile and i installed and activated mobile banking on his phone. Downloaded the statement and the amount was credited just like @VISHESH_BANSAL had told, under a different name. I showed him the reference number of my txn...

Hello On 11 October 24 I had paid credit card bill through mobikwik pocket UPI and the transaction was successful from mobikwik s end and money got debited from wallet but I received a message from they your payment has failed it would be refunded within 5 days . But after 5 days it was not...

Hi Guys As we all know Axis rewards portal had an issue during January of this year. where all the reward point transactions were reversed. Now they credited back around 11th of March. I noticed not all the reversed points were credited back. I am fighting with axis since end of August on...

Hello Technofino community members, I'm reaching out to inform you about a complaint I filed today against Transactree Technologies Private Limited. On October 2nd, I discovered an unauthorized loan appearing on my CIBIL report—a loan I never took. I immediately contacted Transactree via...

I registered a complain against UBI on 28/AUG at Ombudsman but till date no response either from bank or from ombudsman? This is the first time it is taking so much time? Any solution?

I had applied for a LTF Elite+ card from yes bank on 25th September. So once the cibil enquiry wasted done, I was sent to the offered cards page with an array of emotion. Dismay and surprise at the same time. I was offered another card - Reserv card instead of ELITE+. That too paid version, not...

Hey Guys As the topic suggests, I filed an RBI Ombusman Complaint against IDFC First Bank over Delay in Closure of my CC. Here's the Flow of Events: June 23 - Card Closed. July 23 - Bank said they need 90 days time to close card on CIBIL. Dec 23 - Raised grievance with CIBIL over closed card...

I have a sbi card which is 2 years old and they have converted it to LTF. I recently applied for sbi BPCL card (499rs variant) but my application was declined. I mailed the customer support to reconsider my application and give exact reason for refusal. They are not giving any proper...

After 3 months of fight, today i received a compensation of Rs 5000 from SBI cards...My luck with SBI is always strong. In 2019, SBI bank paid me Rs 10000 compensation for wrong loan entry in my CIBIL account. Regarding SBI cards, my case in short is as follows 1. I applied for SBI simply click...

Read more: RBI ombudsman sees 68% rise in complaints in FY23 https://www.livemint.com/news/india/rbi-ombudsman-sees-68-rise-in-complaints-in-fy23/amp-11710176669137.html #jagograhakjago

Axis Bank gave compensation of Rs 47500 for delay in closing the credit card: This story is shared by one tweeter, Username - Credofly on his twitter handle. Success Story - A win against Axis Bank - Requested for credit card closure in August 2023. Credit card closed in November 2023...

Dear members, In August, I received a phone call from a Yes Bank rep who told me I have pre-approved LTF Rewards Plus credit card (post realisation of reversible joining fee) and around 2 lakh credit limit. Based on that I gave consent via OTP and card was processed, this call wasn't recorded...

This is from Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022 Chapter-II, 6, (a),: vi. Card-issuers shall seek One Time Password (OTP) based consent from the cardholder for activating a credit card, if the same has not been activated by the customer for more...

Hi everyone, I hope you're doing well. I'm currently facing an issue with OneCard (FPL Technologies Pvt. Ltd.) and would like to register a complaint with the banking ombudsman. However, I couldn't find the name "OneCard (FPL Technologies Pvt. Ltd.)" in the drop-down list. Has anyone...

HDFC banking related query not anything with credit cards. Where should I mail next if I am not satisfied with the resolution given by Grievance.Redressal@hdfcbank.com over my matter of concern in banking. Please guide me through this banking grievance mechanism. Like in credit card related...

Recently I applied SBI CASHBACK card (after cancelling my SBI Paytm credit card) and after all verification, they rejected my credit card. Even I received a mail stating that the application is rejected due to their internal policy. When I call their customer care to know the exact reason of...