ombudsman

Dear members, In August, I received a phone call from a Yes Bank rep who told me I have pre-approved LTF Rewards Plus credit card (post realisation of reversible joining fee) and around 2 lakh credit limit. Based on that I gave consent via OTP and card was processed, this call wasn't recorded...

This is from Master Direction – Credit Card and Debit Card – Issuance and Conduct Directions, 2022 Chapter-II, 6, (a),: vi. Card-issuers shall seek One Time Password (OTP) based consent from the cardholder for activating a credit card, if the same has not been activated by the customer for more...

Hi everyone, I hope you're doing well. I'm currently facing an issue with OneCard (FPL Technologies Pvt. Ltd.) and would like to register a complaint with the banking ombudsman. However, I couldn't find the name "OneCard (FPL Technologies Pvt. Ltd.)" in the drop-down list. Has anyone...

HDFC banking related query not anything with credit cards. Where should I mail next if I am not satisfied with the resolution given by Grievance.Redressal@hdfcbank.com over my matter of concern in banking. Please guide me through this banking grievance mechanism. Like in credit card related...

Recently I applied SBI CASHBACK card (after cancelling my SBI Paytm credit card) and after all verification, they rejected my credit card. Even I received a mail stating that the application is rejected due to their internal policy. When I call their customer care to know the exact reason of...