rbi

I am sharing my experience so that others understand how banks handle credit card closures, LTF commitments, and CIBIL reporting, and how useful the RBI Ombudsman process can be when things go wrong. My first case was with Axis Bank. I had requested closure of my credit card long back. The card...

Looks like the RBI is planning a major change in how our credit scores are updated. As per the new draft guidelines, credit information companies may soon have to refresh credit scores every week instead of the current once-in-15-days cycle. The idea behind this move is to make credit data...

The RBI’s draft guidelines propose weekly credit score updates enabling faster recognition of repayments and improved loan access for borrowers while enhancing data accuracy and risk assessment for lenders. The Reserve Bank of India (RBI) has released draft guidelines which mandate credit...

I made six transactions on 15 Nov 2025 on Eatsure by credit card and MobiKwik UPI, and MobiKwik shows payment successful, but Eatsure does not show a successful order. I have a few questions. 1. Will I have to file six RBI ombudsman complaints or one? 2. There is a rule of T+5 days for UPI...

Account Aggregator - An account aggregator is an RBI-regulated entity that facilitates the secure, consent-based sharing of your financial data between your financial institutions and other regulated entities. It acts as an intermediary, allowing you to share information like bank statements...

I am sharing this so others know the proper process if IMPS transfer fails. On 30 October 2025, I did a ₹10,000 IMPS transfer from Mobikwik Wallet to bank(considered as IMPS transaction). The transaction failed and the money was finally reversed on 3 November 2025. As per RBI’s “Harmonisation...

I applied for SBI Cashback credit card but they rejected it without employment verification. I reached out to the nodal officer and they said that it was rejected due to non serviceable area. However, SBI has a branch in the same area and also my father has a credit card on the same address and...

hi, i reached yesbank initially regarding the same, they said i have not spent 1 lakh to get this voucher, i shared screenshot of transactions done in previous year, they agreed and said you will it end of month, i waited for 1 month and agian emailed on same email chain, recvd same rpely saying...

Reserve Bank is organising its fourth global hackathon – ‘HaRBInger 2025 – Innovation for Transformation’. The participants are invited to develop solutions using technology and innovative approaches under the following theme and problem statements: Theme: “Secure Banking: Powered by Identity...

Hey everyone, I really need some advice here because I’ve been going in circles for months now with SBI Card, RBI, and CPGRAMS, and still haven’t received a proper resolution. So here’s what happened: Last year, I applied for an SBI Credit Card online through their website. I clearly remember...

I was trying to file a complaint against SBI Card on the RBI CMS site, but it’s not listed anywhere in the entity dropdown. Only State Bank of India shows up, but SBI Card is a separate company (SBI Cards & Payment Services Ltd.), not directly under the bank. Has anyone successfully filed an...

Hey everyone, Sharing an ongoing issue I’m facing with ICICI Bank Family 360 — and would love some advice from others who’ve dealt with something similar. ICICI has been repeatedly deducting NMAB (Non-Maintenance of Average Balance) charges from my savings accounts even though I clearly...

1. The FX-Retail platform of the Clearcorp Dealing Systems (India) Ltd. (Clearcorp) has been linked with Bharat Bill Payment System (Bharat Connect). The linkage will enable individual customers maintaining bank accounts with participating banks to register and transact on the FX-Retail platform...

Reserve Bank of India (RBI) has been conducting public awareness campaigns across various media such as print, television, radio, digital platforms, and text messages under the ‘RBI Kehta Hai’ (RBI Says) initiative. Further expanding its outreach, Reserve Bank of India had launched its verified...

Respected Sir/Madam, I, Mr. Asha Kanta Sharma, am in receipt of a so-called “Legal Notice” sent to me via email on 29th September 2025from the following email address: Info@ks-legal.in This email purports to represent KS Legal & Associates, claiming to act on behalf of Axis Bank Ltd. by Axis...

Back in 2023 when I had an Axis Flipkart card, I got a call from an Axis executive who stated that I have an upgrade offer for Axis Atlas. The joining fee will be 5k and the renewal fee will also be 5k but if I manage to spend 600k, this fee will be waived Once i got the card I put all of my...

Users will no longer be able to use fintech apps to route their rent payments through credit cards. The Reserve Bank of India’s move to tighten regulations for payment aggregators has prompted some of India’s largest fintech firms, including PhonePe, Paytm and Cred, to stop rent payments on...

Hi, I have been using multiple cards, out of which cards 3 cards are there. On Ace card, where my due date was 7th of July, I paid remaining bill on 10th of July but they have charged me debit interest+ gst. And this is wrong and against rule of RBI where within 3 grace period they can not put...

Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...

Reaching out to all the Gurus, Who were able to successfully get compensation from any bank. TLDR: I had a pending charge of Debit card AMC out of which only 4 rupees was debited since that was all in the account, around Mar-May 2024. In October I have raised a mail to close the account since...