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rbi

  1. C

    AU small finance bank U-turn after rejection, has anyone faced it?

    I applied for AU ixigo credit card but they rejected after collecting all the information in the application. When I mailed them, they provided reason as high number of active cards. I came across following reddit thread: where OP mentions that his card was rejected due to the same reason but...
  2. Y

    Issue Resolved Victory Against Amex!!! with the help of RBI Ombudsman

    1. The Issue : We are aware of the Rewards Multiplier feature of Amex where we get 5x points on the listed merchants after 120-150 days from the date of transaction. My story is using the reward multiplier at the Tanishq website to purchase Digital Gold. I went through the T&C of rewards...
  3. S

    OneCard Credit Card closed without my consent....!!!Seeking guidance to file RBI OMBUDSMAN CASE...

    Hi Guy's, seeking advice from you guy's, I have sent a mail to OneCard Helpdesk and nodal & Grievance on 20 Dec 2024, 9:51 pm. This is what I written "Dear OneCard Help Team, I am again writing to request a conversion of my secured OneCard Ending with 5710(issued on the basis of a fixed deposit...
  4. B

    RBI Issues Master Direction on Credit Information Reporting – Here's What You Need to Know

    The Reserve Bank of India (RBI) has introduced a new Master Direction titled "Credit Information Reporting by Credit Institutions" (Circular: RBI/DoR/2024-25/125 DoR.FIN.REC.No.55/20.16.056/2024-25 Dated: January 06, 2025) These measures aim to enhance transparency, data accuracy, and customer...
  5. R

    Issue Resolved Got 5000 rupees compensation from RBL Bank

    RBL was offering Shoprite credit card as LTF for those who applied through Paytm. By seeing that offer i applied for RBL shoprite credit card through paytm on July 2024. The official website where i submitted the application clearly mentioned that it's an LTF card. But after card approval i...
  6. S

    No resolution from RBI Ombudsman since 4 months

    No response from RBI Ombudsman for complaint pending against Hero Fincorp.
  7. A

    RBI Ombudsman complaint success story - 50K compensation

    Hello all, Sharing here the instance where i got a compensation of 50K from Idfc first bank for credit card misselling. Here is the timeline -- I needed the Wealth Credit Card as it was being issued LTF. I tried applying for it three times in the first half of the year, but I had no luck. I...
  8. newIntern

    can I complaint about this to RBI ombudsman and get compensation ?

    in early 2023 or late 2022 I got FK axis card & later around oct 2023 I closed it because I was not using it that much. now in 2024 NEO card was being offered as LTF so I got that to take benefit of zomato offers, but when I tried to log in to internet banking & to Axis bank app I was not able...
  9. Anupama_Jha

    New RBI Governor: Hopes and Expectations

    My requests would be: 1. Introduce CIBIL freeze/lock option like USA 2. Introduce Pro-rata refund of joining/annual fees if cc gets devalued and user opts to close the card. 3. Introduce deadline to close complaints made to Ombudsman. Feel free to add urs........
  10. fradela

    Issue Resolved Power of RBI | Received ₹750 Lifestyle welcome voucher from BOB VISA Sapphire debit card

    They denied to give ₹750 Lifestyle welcome voucher as part of BOB VISA Sapphire debit card. Escalated to RBI Ombudsman a week ago. Yesterday received ₹750 Lifestyle welcome voucher. Today received PIN. Power of RBI Ombudsman. :mandancing:
  11. xfactcc

    Need help figuring out FD calculation from SBM
    Threadmarks: FD Premature Interest Rate Calculation

    Hi members, On 4 December 2022 I booked an FD with SBM to get FD backed Paisabazar Rupay credit card. One year later, on January 2024 I received SMS that credit card has been closed due to non-usage. There was no prior intimation in non-compliance to RBI, escalated, got to RBI BO, got...
  12. Sriim

    Issue Resolved Mobikwik failed UPI txn not reversed - RBI Ombudsman - Query

    Update - The beneficiary (AC technician) came to my house. He gave me his mobile and i installed and activated mobile banking on his phone. Downloaded the statement and the amount was credited just like @VISHESH_BANSAL had told, under a different name. I showed him the reference number of my txn...
  13. J

    RBI cancels License of 95 year old Andhra Pradesh-Durga Co-operative Urban Bank

    The Reserve Bank of India has canceled the license of The Durga Co-operative Urban Bank, based in Vijayawada, Andhra Pradesh, due to inadequate capital and earning prospects. The bank will cease operations on November 12, 2024.
  14. mustaksaklin

    Seeking Advice for complaining to RBI ombudsman

    Hello On 11 October 24 I had paid credit card bill through mobikwik pocket UPI and the transaction was successful from mobikwik s end and money got debited from wallet but I received a message from they your payment has failed it would be refunded within 5 days . But after 5 days it was not...
  15. gg123

    RBI Ombudsman Complaint Against Axis for screwing up reward points (Any possible compensation?)

    Hi Guys As we all know Axis rewards portal had an issue during January of this year. where all the reward point transactions were reversed. Now they credited back around 11th of March. I noticed not all the reversed points were credited back. I am fighting with axis since end of August on...
  16. surojitLaha

    Rbi Ombudsman Complaint Against Transactree Technologies Private Limited (Lendbox)

    Hello Technofino community members, I'm reaching out to inform you about a complaint I filed today against Transactree Technologies Private Limited. On October 2nd, I discovered an unauthorized loan appearing on my CIBIL report—a loan I never took. I immediately contacted Transactree via...
  17. TechnoFino

    Protecting Cardholders: Why RBI Should Stop Mid-Term Credit Card Devaluation

    According to RBI guidelines, if a bank wishes to make changes to a credit card’s benefits or terms and conditions, the issuer must provide a one-month advance notice to all customers of the specific product. If a customer doesn’t respond, the bank may consider this as consent to continue using...
  18. A

    RBI grants online payments aggregator license to Jio Financial arm JSPL

    RBI grants online payments aggregator license to Jio Financial arm JSPL Jio Financial, helmed by veteran banker K.V. Kamath, already runs a shadow bank and an insurance brokerage and has joined forces with BlackRock Inc. to start an asset management business The Reserve Bank of India (RBI) has...
  19. onlinetushar

    Kotak Bank Account Closure Delays and Unsatisfactory Resolution

    I wanted to share my recent experience with Kotak Bank concerning the closure of my savings account. What should have been a simple process ended up being a prolonged ordeal with significant inconvenience, despite multiple follow-ups. I hope sharing this experience will help others understand...
  20. yobro

    Max. Duration to solve complaint by RBI OMBUDSMAN?

    I registered a complain against UBI on 28/AUG at Ombudsman but till date no response either from bank or from ombudsman? This is the first time it is taking so much time? Any solution?
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