rbi ombudsman

Hi everyone, We took an education loan of ₹32 lakhs for studying abroad. The bank asked us to submit all the required documents, which we did — except for the TT copy. The TT copy basically shows when (and if) the tuition fees were paid to the college. If the fees haven’t been paid, the bank...

hi, i reached yesbank initially regarding the same, they said i have not spent 1 lakh to get this voucher, i shared screenshot of transactions done in previous year, they agreed and said you will it end of month, i waited for 1 month and agian emailed on same email chain, recvd same rpely saying...

✅ Eligibility To qualify for the Union Bank Divaa Credit Card, here are the key eligibility requirements: This card is exclusively for women. You must have an existing savings account with Union Bank of India. 🧾 Required Documents You’ll need to provide the following documents while applying...

I am sharing my experience with RBL Bank World Safari Credit Card, which has been frustrating and unfair. Background Card issued: July 2023 Valid till: July 2029 (07/29) Card was in active use – last transaction on 01-May-2025 (₹1,046 Swiggy Instamart). In July 2025, my card was suddenly...

Hi everyone, I filed a complaint with the RBI Ombudsman over 4 months ago, but till today the status is stuck at “Complaint Registered with RBI and sent to Regulated Entity.” The last correspondence I got from RBI (from crpc@rbi.org.in) was about 2 months back. They simply forwarded me the...

Reaching out to all the Gurus, Who were able to successfully get compensation from any bank. TLDR: I had a pending charge of Debit card AMC out of which only 4 rupees was debited since that was all in the account, around Mar-May 2024. In October I have raised a mail to close the account since...

Hello fellow members, I need your advice regarding a complaint with HDFC Bank. As the title mentions, I used to hold a DCB Metal add on card back in March. On march 31, I raised a closure request since I no longer needed it and the add-on card was closed on 5 April, along with a closure email...

How RBI Ombudsman works ? I have raised a complaint for account closure in NSDL bank but didn't receive revert so after 30 days registered complaint in RBI ombudsman and asked for compensation for delay for more than 3 months after that I received call from Bank regarding account closure...

Dear Technofino Members, I’m sharing my recent experience with Axis Bank, where my savings account was frozen for 21 days without proper notice, causing mental stress and inconvenience. After multiple failed follow-ups with Axis Bank, I had to escalate the issue to the RBI Ombudsman — only then...

I want to share my real experience with the HDFC Pixel Credit Card, hoping it helps others make an informed choice. I’ve been using HDFC credit cards for a long time and never expected this kind of service and confusion. 🔻 1. Low Cashback Value Though Pixel claims to give 5% cashback, the...

Hi everyone, I’m looking for advice on an ongoing dispute with SBI Card about the annual fee for my SBI Aurum card. Here’s the situation: Background: Card Upgrade: I upgraded from SBI Simply Save to SBI Aurum in May 2025. Annual Fee Charged: On May 17, 2025, SBI charged me Rs. 9,999 + GST...

Story - opened bom BSS-25 in January for specifically rupay select debit card. Bank's IT system is fu*ked up. Dc was supposed to automatically issued after account opening but it didn't. After 10 days of account opening registered a complain which was closed by branch citing "visit branch to...

Hello everyone, I had submitted a request to close my NSDL Payments Bank account about a month ago by emailing all relevant documents (account closure form, PAN card with signature, alternate bank account passbook, etc.) to their official support emails: care@nsdlbank.co.in...

Hi everyone, I’m seeking some help and guidance from anyone who has dealt with a similar situation. I had applied for a credit card which was declined without any clear reason. I contacted the bank’s nodal officer via email but received no response. Eventually, I filed a complaint with the...

Hello everyone, I'm seeking advice regarding a prolonged and unresolved issue with ICICI Bank involving the non-reporting of my credit card account to CIBIL for over 6 months, despite it being correctly reported to other bureaus like Experian and CRIF. Key Timeline: Credit Card Issued: 10...

I had closed an account with a certain bank since I already had better options. While closing, I noticed a Rs. 20 deduction for PMSBY, which I never enrolled in. I first informed about this to the bank via Twitter back in June 2024. Then in March 2025, I followed up with a proper email to the...

Hi, Technofino Folks First of all a big applauds to RBI Ombudsman. 🫡🙏 It all started when I decided to check my CIBIL score through the BankBazaar app, a routine step to keep track of my financial health. Everything seemed fine until I pulled up my full CIBIL report a little later. That’s when...

*Hello TF Community,* I'm sharing my frustrating experience with raising a chargeback through Axis Bank (source bank) for a transaction with AeronPay. Despite multiple escalations to the Nodal Officer and Principal Nodal Officer, Axis Bank denied my chargeback request. I eventually filed a...

So Bob has marking lien on my bob account despite having zero balance in my account and on the top of it they are charging on negative balance also taking it to -1000. I complaint on their portal My argument: I acknowledge your notification regarding the lien of ₹885 on my savings account...

In the month of November I had reported an issue to Amex stating the milestone rewards progress bar of my Amex platinum travel credit card is stuck, and does not show any progress. I was under the impression that it is just a display issue, and won't impact the rewards getting credited to the...