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rbi ombudsman

  1. newIntern

    can I complaint about this to RBI ombudsman and get compensation ?

    in early 2023 or late 2022 I got FK axis card & later around oct 2023 I closed it because I was not using it that much. now in 2024 NEO card was being offered as LTF so I got that to take benefit of zomato offers, but when I tried to log in to internet banking & to Axis bank app I was not able...
  2. sjmajumder

    RBIO: Got compensation of Rs. 21000 from HSBC

    Dear Friends, Great success once again. Thanks to RBIO 🙏🙏🙏. HSBC took around 2.5 months to deliver my addon card. Took around 7 calls lasting over 100 minutes and 3 mails. They kept sending the card to my old address in Mumbai in spite of confirming on call every time that address is updated...
  3. Sriim

    Issue Resolved Mobikwik failed UPI txn not reversed - RBI Ombudsman - Query

    Update - The beneficiary (AC technician) came to my house. He gave me his mobile and i installed and activated mobile banking on his phone. Downloaded the statement and the amount was credited just like @VISHESH_BANSAL had told, under a different name. I showed him the reference number of my txn...
  4. sjmajumder

    RBIO: Received compensation of Rs. 20,000 from Axis Bank

    After ending my spree in May I lodged 2 fresh complaints against Axis and HSBC in September. HSBC has paid me Rs. 1000 but the complaint is still open as it was done arbitrarily by HSBC. They simply added 1000 to my CC account and sent me a mail stating that a compensation of Rs. 1000 has been...
  5. mustaksaklin

    Seeking Advice for complaining to RBI ombudsman

    Hello On 11 October 24 I had paid credit card bill through mobikwik pocket UPI and the transaction was successful from mobikwik s end and money got debited from wallet but I received a message from they your payment has failed it would be refunded within 5 days . But after 5 days it was not...
  6. gg123

    RBI Ombudsman Complaint Against Axis for screwing up reward points (Any possible compensation?)

    Hi Guys As we all know Axis rewards portal had an issue during January of this year. where all the reward point transactions were reversed. Now they credited back around 11th of March. I noticed not all the reversed points were credited back. I am fighting with axis since end of August on...
  7. surojitlaha

    Rbi Ombudsman Complaint Against Transactree Technologies Private Limited (Lendbox)

    Hello Technofino community members, I'm reaching out to inform you about a complaint I filed today against Transactree Technologies Private Limited. On October 2nd, I discovered an unauthorized loan appearing on my CIBIL report—a loan I never took. I immediately contacted Transactree via...
  8. onlinetushar

    Kotak Bank Account Closure Delays and Unsatisfactory Resolution

    I wanted to share my recent experience with Kotak Bank concerning the closure of my savings account. What should have been a simple process ended up being a prolonged ordeal with significant inconvenience, despite multiple follow-ups. I hope sharing this experience will help others understand...
  9. yobro

    Max. Duration to solve complaint by RBI OMBUDSMAN?

    I registered a complain against UBI on 28/AUG at Ombudsman but till date no response either from bank or from ombudsman? This is the first time it is taking so much time? Any solution?
  10. PayKaroAbhi

    Let's talk about Banking Related Problems which you're currently dealing with!

    Hello everyone, Let's talk about some banking related irregularities or problems that you might be facing currently just like I am currently facing with below problems as of now and taking regular follow-ups for these: 1) Pixel Card charged 257 INR for EMI fees but isn't reversing the same...
  11. Tonymathew

    Effect of RBI ombudsman on a mis-sold yes bank credit card: A success story

    I had applied for a LTF Elite+ card from yes bank on 25th September. So once the cibil enquiry wasted done, I was sent to the offered cards page with an array of emotion. Dismay and surprise at the same time. I was offered another card - Reserv card instead of ELITE+. That too paid version, not...
  12. N

    HDFC DCP Swiggy 5X denied for Dineout Transaction

    HDFC is denying bonus reward points for Dineout transaction using Swiggy app for Diners Club Privilege, when asked for which TnC supports their stance multiple times got the same reply from escalation.cc, after weeks of waiting: At first they said since Dineout HDFC Card offer was already...
  13. Pankajkr09

    Compensation for wrong credit reporting

    I have complaint against a loan company with RBI ombudsman for wrong reporting to credit information company. Also demanded compensation because even after multiple correction they again reported incorrect and this all is going for last one year. Loan company has once again corrected my credit...
  14. saurabh0412

    RBI Ombudsman Complaint over Delay in Closing IDFC CC in TU CIBIL

    Hey Guys As the topic suggests, I filed an RBI Ombusman Complaint against IDFC First Bank over Delay in Closure of my CC. Here's the Flow of Events: June 23 - Card Closed. July 23 - Bank said they need 90 days time to close card on CIBIL. Dec 23 - Raised grievance with CIBIL over closed card...
  15. R

    Sbi card refusal need to file complaint with rbi ombudsman

    I have a sbi card which is 2 years old and they have converted it to LTF. I recently applied for sbi BPCL card (499rs variant) but my application was declined. I mailed the customer support to reconsider my application and give exact reason for refusal. They are not giving any proper...
  16. W

    AUSFB - Credit card misselling by the branch employee

    I have a zero balance account in AU Small Finance Bank (AUSFB). I use it as an emergency fund account. I received a call from a branch employee on 01-July-2024 offering me a pre-approved credit card, AU Altura. He had assured me over the call that it is a lifetime free (LTF) credit card with no...
  17. W

    Bandhan Bank - NPCI and RBI guidelines violation

    I had opened a savings account in Bandhan Bank (Rs 5000 AMB). I had opened it just to keep extra money there and to link it to my stockbroker. I opened it only after seeing on the NPCI website that it supports Aadhaar-OTP UPI registration. However, I was unable to register using the said method...
  18. meadityaraj

    Issue Resolved Sweet revenge story. LAZYPAY COMPENSATED ME WITH ₹20300

    In 2023, I set up autopay in my Lazypay account using my Axis Bank account. Things were smooth until I decided to take advantage of pre-approved offer from ICICI Bank. To make this happen, I transferred all my funds from Axis Bank to ICICI Bank in order to increase transactions, and that's when...
  19. anony

    Yes Bank rejected my card application after VKYC, should I escalate to RBI ombudsman?

    Yes bank recently rejected my credit card application after VKYC. I am already holding an Yes Bank credit card and my address is fully serviceable. Should I escalate the issue to RBI ombudsman and if yes, what are the odds that I can obtain justice.
  20. meadityaraj

    Login problem in sbi card and website.

    greetings ✨ I would request you guys to share the solution of problem while trying to logging into sbi card website and app. From last 3months I am facing this issue. At first I thought might be a glitch but when problem persisted I contacted customer care, repeatedly they said there’s no...
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