rbi ombudsman

I have a sbi card which is 2 years old and they have converted it to LTF. I recently applied for sbi BPCL card (499rs variant) but my application was declined. I mailed the customer support to reconsider my application and give exact reason for refusal. They are not giving any proper...

I have a zero balance account in AU Small Finance Bank (AUSFB). I use it as an emergency fund account. I received a call from a branch employee on 01-July-2024 offering me a pre-approved credit card, AU Altura. He had assured me over the call that it is a lifetime free (LTF) credit card with no...

I had opened a savings account in Bandhan Bank (Rs 5000 AMB). I had opened it just to keep extra money there and to link it to my stockbroker. I opened it only after seeing on the NPCI website that it supports Aadhaar-OTP UPI registration. However, I was unable to register using the said method...

In 2023, I set up autopay in my Lazypay account using my Axis Bank account. Things were smooth until I decided to take advantage of pre-approved offer from ICICI Bank. To make this happen, I transferred all my funds from Axis Bank to ICICI Bank in order to increase transactions, and that's when...

Yes bank recently rejected my credit card application after VKYC. I am already holding an Yes Bank credit card and my address is fully serviceable. Should I escalate the issue to RBI ombudsman and if yes, what are the odds that I can obtain justice.

greetings ✨ I would request you guys to share the solution of problem while trying to logging into sbi card website and app. From last 3months I am facing this issue. At first I thought might be a glitch but when problem persisted I contacted customer care, repeatedly they said there’s no...

I applied for Au Credit Card using my HDFC regalia card though their Swipe Up Platform program. It's a card-to-card program through which you get LTF credit cards from Au Bank. While applying, the application went though and got a pre-approved card with a credit limit of 8L. Just then...

Hi everyone, I'm seeking advice on a frustrating situation with IDFC Bank. Five months ago, an executive promised me an upgrade to an IDFC Wealth Account variant if I maintained a 5 lakh balance in my savings account, which we discussed and I have recorded. Despite assurances, this upgrade has...

Hello guys, I applied for federal bank credit card and it was rejected without any proper reason. They have also mentioned that their decision is not directed by my credit worthiness I requested to provide precise reason of rejection as per the RBI guideline and they didn’t oblige. I raised...

Hello, I applied for SCB platinum credit card on 3rd Feb, got approved & received the card. Then I realized that they did double enquiry. I raised the request to remove duplicate enquiry and they kept asking me to share CIBIL reports multiple times. Finally they said they raised the request to...

This is regarding IndusInd platinum Rupay credit card which was issued to me on 30th March. Statement for the same is also generated on 5th April but card was undelivered physically to me as i was not there in that location, due to this Bank has blocked my credit card, on top of this i have not...

First ignore my English and paragraph Today I share my 2 experience again bank. 1) axis Bank I got WhatsApp message if i Spend 5k axis bank will give me 500 rs voucher last 4 digit of credit card mentioned. As per terms and conditions during 90 days voucher will be given. After 90 voucher...

Dear Friends, Happy to share with you all that I have received a compensation of Rs. 10,000 from Canara Bank for harassment. Canara Bank gave 0.5% less ROI on 4 FDs auto renewed in Dec 2023. When complained to BM over phone, he asked me to visit branch with the certificates. On reaching branch...