Everyone using the Kiwi Card (Yes Bank) needs to be aware of this shady practice. Kiwi is messing around with coin balances in a way that’s just plain wrong.
If you use your Kiwi card somewhere outside the app and later get a refund, Kiwi will deduct coins from your account. The catch? You never even got coins for that transaction in the first place. They’re basically taking away something you never earned.
When a transaction fails on the Kiwi app but money still gets debited from your Yes Bank card, the money does come back later. But here’s the shady part – Kiwi still deducts coins against that refund. This leaves you with a negative coin balance, which makes zero sense.
This isn’t just a “technical glitch.” It’s your rewards being unfairly taken away. If you’re not checking, you’re literally getting ripped off without even realizing it.
👉 Bottom line: Kiwi is deducting coins on refunds where you never earned them. That’s wrong. Check your account now before you lose more.
This was a transaction on Yes pay next using the kiwi yes bank card and upon getting the refund coins were unfaily debited, had to reachout to kiwi for reversal.
❌ Scam 1: Transactions Outside the Kiwi App
If you use your Kiwi card somewhere outside the app and later get a refund, Kiwi will deduct coins from your account. The catch? You never even got coins for that transaction in the first place. They’re basically taking away something you never earned.
❌ Scam 2: Failed Transactions on the Kiwi App
When a transaction fails on the Kiwi app but money still gets debited from your Yes Bank card, the money does come back later. But here’s the shady part – Kiwi still deducts coins against that refund. This leaves you with a negative coin balance, which makes zero sense.
⚠️ Why This Is a Big Deal
This isn’t just a “technical glitch.” It’s your rewards being unfairly taken away. If you’re not checking, you’re literally getting ripped off without even realizing it.
âś… What You MUST Do
- Open your Kiwi app → go to coin history → check for any negative coin entries linked to refunds.
- If you find them, immediately email services@gokiwi.in with the transaction details.
- Demand they reverse the bogus coin deductions – don’t let them get away with this.
👉 Bottom line: Kiwi is deducting coins on refunds where you never earned them. That’s wrong. Check your account now before you lose more.
This was a transaction on Yes pay next using the kiwi yes bank card and upon getting the refund coins were unfaily debited, had to reachout to kiwi for reversal.
