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Accidentally applied for Tata Neu Infinity despite having pre-approved offers for Millenia and DCP

Pissant

TF Legend
VIP Lounge
A week back I applied for Tata Neu Infinity in desperation thinking I had no other offers. But, when I took a look in Xpressway later I found out that I had pre-approved offers for Millenia/DCP/IndianOil card that I completely forgot to notice. I wrote an email to PNO and today I got a reply, it is as the following:

This is with reference to your e-mail dated December 19, 2024 regarding your HDFC Bank credit card application xxx.



We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications).



We wish to inform you that you have selected TATA Neu Infinity credit card instead of Millennia card. Also, we observe that incorrect occupation detail mentioned in your application hence we request you to visit nearest branch and submit fresh physical application for Millennia credit card. We seek your kind understanding in this regard.



Please feel free to write to us at: customerservices.cards@hdfcbank.com for further assistance / clarifications that you may require in this regard.\


So all I have to do is visit the Branch and show them my Xpressway page and tell them to apply for me right? Any other suggestions?

And if all goes well, should I take Millenia or Diners Club Privilege if my main goal is to get an upgrade to Diners Club Black and Infinia?
 
I went to the branch today. First they tried via number and then tried via customer id. Both online. Then when those didn’t work and I was told that they could only process it online after 3 months, they took the application for LTF Diners Club Privilege via form through Offline process. Let’s see what happens. My hopes aren’t too high anyway but I saw no harm in trying since it is LTF right now.
So now how many cards do you have of hdfc
 
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