Accor point expired 3 days ago.. any way to restore

[sb210]

My 10k points expired 3 days ago.. any way to restore.. I wrongly tracked the date.. TIA

 

[drsel]

Call Accor customer care and request them nicely

 

[sb210]

Yes, will contact tomorrow.. just realized..

 

[Sgo-6689]

Hi did customer care help any of you? Your answer would really help because I lost a big number of points. Please help.