Accor Points Expired 3 days ago.. Any Way to Restore? - Query & Discussion

[sb210]

My 10k points expired 3 days ago.. any way to restore.. I wrongly tracked the date.. TIA

 

[drsel]

Call Accor customer care and request them nicely

 

[sb210]

Yes, will contact tomorrow.. just realized.. 🙁

 

[Sgo-6689]

Hi did customer care help any of you? Your answer would really help because I lost a big number of points. Please help.

 

[sb210]

I understand.. they asked me to have a stay in one of thier property in 3 months and they will reinstate the points. Reach out to CC and they might give you the same option.

 

[sahilgulati5]

I understand.. they asked me to have a stay in one of thier property in 3 months and they will reinstate the points. Reach out to CC and they might give you the same option.

tell them to mail you that for safety purpose!!

 

[sb210]

tell them to mail you that for safety purpose!!

Yes, I have it over email...

 

[iampg]

I understand.. they asked me to have a stay in one of thier property in 3 months and they will reinstate the points. Reach out to CC and they might give you the same option.

hi we're you able to get back your points?

 

[sb210]

Yes, I was able to get the points back..

 

[lucknowrox]

Could you share the customer care number

 

[sb210]

I raised a complaint on accor site.. got a reply from customercare@accor.com, which is where I did all the communications

 

[iampg]

I was also able to get back my points, had to book and stay in a hotel though 😛 but it's worth it.

accor customer care is good and promptly responds.

here is how I did it: https://finwiz.cc/blog/how-to-reinstate-expired-accor-points