Airtel Bills not giving Cashback with Airtel Axis Credit Card

[soulwripper]

I have been using Airtel Axis Credit card for payment of my Airtel Phone as well as Black bills. However when the statement arrived this month, i could see that both the bills are counted as part of Utilities section for 10% cashback and not the 25% section as in the terms and condition. This has been happening for more than 2 statements now and the cashback is not correct. Does anyone have an idea on how to resolve this? Does any mail help? If yes, can some one share the deets for the same. Attaching the latest mail reply that i have got. Note: I have been using the Airtel thanks app for bill payment and have setup an auto debit for my Airtel Black Bill.

"According to our record, the transactions of Rs 1720/- made on March 18, 2024 and Rs 719/- made on April 11, 2024 are classified as utilities bill payments. Therefore, if you use the Airtel Thanks app to pay your utility bill, you won't get a 25% cashback. On the other hand, you will be rewarded with 10% cashback.

Cashback will be allocated for credit card transactions depending on merchant category codes.

Merchant category codes are not assigned by banks, but rather by the merchant's acquiring bank, according to definitions provided by the networks. The bank is given the MCC code for every transaction in the settlement file by the network, but it cannot determine or modify it.

We really appreciate your cooperation and patience in the interim."

 

[iamabhisekagar]

No PDF.

This is my Observation since Airtel Card was Launched😉

Earlier Airtel Wallet was tagging 4814 and I was getting Perfect Rs.300 every Month😂

Airtel is now tagging Proper MCC, Do not How your Airtel Payment marked under Different MCC. If you did Airtel Black Payments then You Must have got Payment Recipt over E-Mail. Share Recipt with Axis and ask them to Credit 25% ,if Axis deny RBI BO is always there, draft a Proper Worded complaint and explain your Case

MCC 4814 is used for Merchant Providing Telecommunication Services which means Payment Made for Services Provided by AIRTEL- A Telecom Company

Isko bookmark kr leta hoon ab to cashback ka sangharsh mere liye bhi start hogaya Aaj se

 

[iamabhisekagar]

So according to this thread, there is no benefit of porting my number from jio to airtel Kyuki Milna to 10% hi h ro dho ke

 

[Hemang]

So according to this thread, there is no benefit of porting my number from jio to airtel Kyuki Milna to 10% hi h ro dho ke

Airtel pe to milega bhai 250 cashback for the bill of Rs 1000.

 

[Srujan@721]

Which unlimited data plan do you use to obtain maximum benefit from Airtel axis bank credit card? Now they have reduced the cashback amount to 250 per statement cycle.

 

[hsaikia06]

Will I get 25% cashback on Airtel prepaid Plan. I'm thinking of applying the card as it is pre-approved for me

 

[Hemang]

Which unlimited data plan do you use to obtain maximum benefit from Airtel axis bank credit card? Now they have reduced the cashback amount to 250 per statement cycle.

Airtel black 2299 vala postpaid.

 

[Hemang]

Will I get 25% cashback on Airtel prepaid Plan. I'm thinking of applying the card as it is pre-approved for me

Ha bhai milega

 

[hsaikia06]

I have applied for the card through jio number will there be any difficulty in linking with Airtel thanks app or for cashback purpose.i have Airtel sim but it was pre approved on my jio sim card

 

[RajeshV]

In their app, DTH has been grouped under the Recharge category. And external recharges are not applicable for 25% / 10% category.

Wow, that sucks. I was going to recharge TATA Play for a year... I suppose I'll do it on Amazon then.

 

[drvinayakpatil]

I paid airtel 2999 rs recharge and mseb electricity 1620 rs bill. But I get only 274 rs cash back. Not getting 250+160= 360 rs cashback

 

[Sriim]

View attachment 60878
I paid airtel 2999 rs recharge and mseb electricity 1620 rs bill. But I get only 274 rs cash back. Not getting 250+160= 360 rs cashback

You'll get it before next month's statement. This cashback is for last month's statement

Your statement generation date is 12 right?

Also you should be getting 250+160=410 😅

 

[Rohith-2009]

View attachment 60878
I paid airtel 2999 rs recharge and mseb electricity 1620 rs bill. But I get only 274 rs cash back. Not getting 250+160= 360 rs cashback

This 274 cashback is for the transactions in last statement. For the transactions in this statement, you'll get the cashback before next statement generation date.

 

[Akash.nagori]

can anyone help me with the calculation of this month’s cash back in this statement I tried it is not matching at all.
Note : 301 is airtel recharge so calculate accordingly

 

[Sriim]

They've not subtracted the 41 rupees for Swiggy refund you got on June 29. They might reduce that before they credit next month. Your correct cashback is Rs 423

 

[iamabhisekagar]

can anyone help me with the calculation of this month’s cash back in this statement I tried it is not matching at all.
Note : 301 is airtel recharge so calculate accordingly

By my calculation it is correct

 

[phoenix1386]

Not sure if any of you are doing this, but you need to specifically APPLY the offer for it to register for 25% back.

Initially, it was pre-applied if the card was stored. Lately, you need to apply it every time.




Then:



Doing this will show you cash back, and will work every single time.



After application:



Now you can safely pay.

 

[phoenix1386]

If you do not do this, you will not get the expected cash back. I know this because one bill cycle I suffered this loss when it stopped auto-applying. Next cycle onwards, I made sure I am applying it every time.

I’m sure people will say things about Axis or call Airtel as Chortel, but Ambani ji isn’t giving me this much of saving on my telecom and utility bill.

 

[iamabhisekagar]

If you do not do this, you will not get the expected cash back. I know this because one bill cycle I suffered this loss when it stopped auto-applying. Next cycle onwards, I made sure I am applying it every time.

I’m sure people will say things about Axis or call Airtel as Chortel, but Ambani ji isn’t giving me this much of saving on my telecom and utility bill.

Agreed on the second part....Jio sucks in my area too... frequent call drops...laggy internet... useless customer care...why should I pay them for such a mediocre service...!!

 

[Rohith-2009]

We

If you do not do this, you will not get the expected cash back. I know this because one bill cycle I suffered this loss when it stopped auto-applying. Next cycle onwards, I made sure I am applying it every time.

I’m sure people will say things about Axis or call Airtel as Chortel, but Ambani ji isn’t giving me this much of saving on my telecom and utility bill.

Well, I'm doing recharges for other operators too and it wasn't showing 10% cb but I'm getting it. So no need to apply the coupon

 

[Akash.nagori]

They've not subtracted the 41 rupees for Swiggy refund you got on June 29. They might reduce that before they credit next month. Your correct cashback is Rs 423

For 200 it should be 20 cash back ? You have calculated as 17 … any reason?