Airtel CC CB - Zomato as Dept Store

[pothi]

I received less than expected cashback on Zomato orders as per the recent statement on my Airtel Axis credit card. When checking the statement, I noticed that whenever I used Zomato along with the initially registered mobile number of Airtel CC, I got the actual cashback. However, if my family (and friends) used the same card (with a different mobile obviously), then the merchant category is marked as departmental store.

I applied Airtel CC using a secondary number (Jio). After getting the Amazon GV (that has been discontinued as of now), I updated the mobile number to my primary number(Airtel). Now, I don't get the expected CB on Zomato if I order using my primary number. I have to order using the original secondary number(Jio) in order to get the actual CB.

However, I booked a gas cylinder using the Airtel app associated with a different number. I still got the 10% cashback. Probably, that is in queue for cancellation of cashback. 😂

PS: I know there are other similar threads with similar cashback blunders on Airtel Axis credit card. Just wanted to save some time for people instead of going through an ever growing list of pages. If I shouldn't have opened a new thread, please accept my apology and merge it with an existing thread.

 

[4uziaul]

I received less than expected cashback on Zomato orders as per the recent statement on my Airtel Axis credit card. When checking the statement, I noticed that whenever I used Zomato along with the initially registered mobile number of Airtel CC, I got the actual cashback. However, if my family (and friends) used the same card (with a different mobile obviously), then the merchant category is marked as departmental store.

I applied Airtel CC using a secondary number (Jio). After getting the Amazon GV (that has been discontinued as of now), I updated the mobile number to my primary number(Airtel). Now, I don't get the expected CB on Zomato if I order using my primary number. I have to order using the original secondary number(Jio) in order to get the actual CB.

However, I booked a gas cylinder using the Airtel app associated with a different number. I still got the 10% cashback. Probably, that is in queue for cancellation of cashback. 😂

PS: I know there are other similar threads with similar cashback blunders on Airtel Axis credit card. Just wanted to save some time for people instead of going through an ever growing list of pages. If I shouldn't have opened a new thread, please accept my apology and merge it with an existing thread.

It has nothing to do with the mobile number. Zomato uses multiple MCC, and you need to check which merchant currently guarantees cashback. It's coincidental that you didn't receive any cashback while using another number. Similar issues are being faced with Swiggy as well. Your only recourse is to email Axis Nodal and request them to credit the cashback. While the chances are slim, they might mention that you didn't get the cashback due to MCC. However, there's no harm in trying.

 

[binno]

same for me .. i stopped using it for zomato

 

[pandeyji]

I got less cashback with Swiggy as well.

 

[helloworld]

I got less cashback with Swiggy as well.

swiggy has 4 mccs, bb has 3 mccs.

Do send transaction screenshot to them and get cashback.

Note: mail escalation takes time, so be patient.

Out of these 7 mccs only 4 has sure way, remaining you have to tell them and get cashback. Also, its in their T&Cs, if MID changed we have to escalate and get cashback.

 

[mangalorean]

I'm facing the same issue! I anticipated a cashback of approximately ₹590, but the statement reflects an earned cashback of ₹497, which is ₹93 less than expected. I've created an Excel table to double-check the calculations. I'll be sending an email to Axis Bank to see if they can help resolve this issue.

 

[helloworld]

I'm facing the same issue! I anticipated a cashback of approximately ₹590, but the statement reflects an earned cashback of ₹497, which is ₹93 less than expected. I've created an Excel table to double-check the calculations. I'll be sending an email to Axis Bank to see if they can help resolve this issue.

round down each transaction.

Find missing transaction through CC, send purchase invoice for those transactions.

 

[SSV]

I received less than expected cashback on Zomato orders as per the recent statement on my Airtel Axis credit card. When checking the statement, I noticed that whenever I used Zomato along with the initially registered mobile number of Airtel CC, I got the actual cashback. However, if my family (and friends) used the same card (with a different mobile obviously), then the merchant category is marked as departmental store.

I applied Airtel CC using a secondary number (Jio). After getting the Amazon GV (that has been discontinued as of now), I updated the mobile number to my primary number(Airtel). Now, I don't get the expected CB on Zomato if I order using my primary number. I have to order using the original secondary number(Jio) in order to get the actual CB.

However, I booked a gas cylinder using the Airtel app associated with a different number. I still got the 10% cashback. Probably, that is in queue for cancellation of cashback. 😂

PS: I know there are other similar threads with similar cashback blunders on Airtel Axis credit card. Just wanted to save some time for people instead of going through an ever growing list of pages. If I shouldn't have opened a new thread, please accept my apology and merge it with an existing thread.

The best practice for the spends on ZOmato and Swiigy:
Using discounted GV's with some CB offers...
Not using CCs directly...

 

[plastikman]

The best practice for the spends on ZOmato and Swiigy:
Using discounted GV's with some CB offers...
Not using CCs directly...

AGVs go brrrrrr 😁

 

[Shubham Yadav]

Peoples are making now a days excel sheets for credit card cashback

Too much time available

 

[VISHESH_BANSAL]

I'm facing the same issue! I anticipated a cashback of approximately ₹590, but the statement reflects an earned cashback of ₹497, which is ₹93 less than expected. I've created an Excel table to double-check the calculations. I'll be sending an email to Axis Bank to see if they can help resolve this issue.

Rs.886 and Rs.223 was performed via Cred on Swiggy?

 

[TheGuy]

bb has 3 mccs

Out of 3 for BB which merchant names for CB?

 

[card-shard]

The best practice for the spends on ZOmato and Swiigy:
Using discounted GV's with some CB offers...
Not using CCs directly...

500 fee card won't give 10% discount on zomato/swiggy gift card as real-cashback.

There is a reason why people use Airtel CC.
Not everyone has Infinia.

 

[helloworld]

Out of 3 for BB which merchant names for CB?

BigBasket and Innovative. Last I got issues with BigBasket Pune, escalated twice and got missing cashback. Then stopped using that card on that platform.

 

[mangalorean]

Peoples are making now a days excel sheets for credit card cashback

Too much time available

Haha. Only made the excel sheet to make Axis understand this issue.

 

[mangalorean]

round down each transaction.

Find missing transaction through CC, send purchase invoice for those transactions.

Thanks, sent Axis the invoice. Awaiting for their response.

Rs.886 and Rs.223 was performed via Cred on Swiggy?

No, it was a direct CC payment to Swiggy.

 

[pothi]

No, it was a direct CC payment to Swiggy.

That's strange. Both Rs.886 and Rs.223 transactions were marked as "dept store". Did you use a secondary (mobile) number to order on those two occasions? Or anything you did differently than other Swiggy transactions?

 

[mangalorean]

That's strange. Both Rs.886 and Rs.223 transactions were marked as "dept store". Did you use a secondary (mobile) number to order on those two occasions? Or anything you did differently than other Swiggy transactions?

No changes compared to my other Swiggy orders. It’s the same account and same number but delivered to my office address instead of my home. Not sure why they’d mark only those orders as Dept store!

 

[Cebu]

This time I have got very less cashback. It seems all transactions via cred have not fetched cashback... If happened with someone else kindly confirm

 

[helloworld]

This time I have got very less cashback. It seems all transactions via cred have not fetched cashback... If happened with someone else kindly confirm

https://www.technofino.in/community/threads/axis-airtel-card-cashback-blunder.533/post-471390

Hope you already aware about it.