Airtel thanks app removed CC pay option.

[Iamshashikant]

Guys airtel thanks app don't have cc pay option. I had updated airtel app and surprise that cc option is gone. Wtf. Wanted to use airtel axis cc.

 

[bran_the_shipwright]

Just wait for automatic refund.

In my case Txn Date is 29th and 30th Nov.

Refund Credited on 19th Dec.

I even contacted Airtel VIA E-Mail. Those bustards are asking me to Contact Service Provider/Source Bank.

Whereas Airtel is the Service Provider itself even though they are asking me to contact Service Provider.

On E-mail they clearly mentioned that Utility Bill Payments via Thanks App are Non-Airtel Txns.


Going Forward I am not going to pay any Utility Bill over Airtel Thanks App.

I am happy with 5% Cashback on Axis Ace or SBI Cashback Card.

Airtel App does not even show BBPS TXN ID and In case of failed payment, there is no way to track Payment without BBPS TXN ID and as I already told ,
Airtel does not consider Utility Bill Payments done on Airtel Thanks app as Txns Done Via their Platform.

In case Utility Bill Payments via Thanks app get failed, You will get only inconvenience in return.

I too am facing the same problem, even the grievance addressal guy asked me for Airtel payments bank no…. Although my transaction was successful it has not been credited in card account. In bbps portal, the transaction id is not being identified. Guess I have to wait for 5 days for complaining officially to bbps support.

For my axis neo I paid through Amazon pay and instantly it got reflected in axis account. For some reason I wanted to pay Airtel axis bill through Airtel thanks app. I paid through Amazon pay upi only. Never going to use Airtel thanks for cc payment. In fact I will use Airtel axis only for utility and Airtel black. Not even for fuel waiver and offline spends