It's has been 4 daysYes, nobody from Airtel can help.Wait for 5 mins it'll get auto refunded.Even after refund also, Airtel App shows "In Progress" for ever. Such a crap app.
it gets refunded after 5 or 6 days. It's better to stop using axis Airtel card for utilities because facing this issue for gas booking and electricity bills. Payment does not go through and it gets refunded after a few days. Just waste of time. Neither Airtel nor Axis cares.It's has been 4 days