Amazon Pay Bill Payment Issue

[kushhh]

From the past 24 hours , whenever I am trying to pay any Bill Payment from Amazon Pay using any payment methods, the transaction is getting declined and payment is refunded and I get a email after that( everytime after my payment gets declined);

I have connected with Social media team , call team , chat team .... They don't know anything about that , and assuming and giving random reasons.

What should I do , I have my Insurance Premium due date in few days , and I have added gift vouchers too , to pay

As mentioned in the mail, I have updated my password several times as well as added 2 step Verification.

 

[kushhh]

I tried few minutes ago , after talking to Amazon chat support.... And it again went to pending state, but surprisingly this time , I received a call from (+44) number , and they asked if I was the one doing the payment, and I confirmed it .
The payment was successful