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AMEX Application Submitted, What is next?

jd123

TF Buzz
I already submitted an application for the new AMEX credit card. The application number is generated. What is next procedure?
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I already submitted an application for the new AMEX credit card. The application number is generated. What is next procedure?
View attachment 4917When did you get the call after this ? What did the amex execute ask?
I already submitted an application for the new AMEX credit card. The application number is generated. What is next procedure?
View attachment 4917
When did you get the call after this ? What did the amex execute ask?
 
@BestBanker not able to DM you.
I applied for AMEX MRCC with aadhar address of delhi and for card delivery i selected office address that is in hyderabad.

Will there be any issue? Any verification will be done?
Application showed pre approved without income documents.
 
I applied for the Amex Platinum Charge Card today. I was conditionally approved for it after they did a Hard CIBIL check. Completed my VKYC and also uploaded all the necessary documents. However I did not receive a tentative credit limit nor any acknowledgement after the VKYC...is this usually the process followed by AMEX? And what is usually the TAT for approval for Plat?

This will be my first Amex card. I already have an Infinia from HDFC but it isn't really a good card anymore
 
I applied for the Amex Platinum Charge Card today. I was conditionally approved for it after they did a Hard CIBIL check. Completed my VKYC and also uploaded all the necessary documents. However I did not receive a tentative credit limit nor any acknowledgement after the VKYC...is this usually the process followed by AMEX? And what is usually the TAT for approval for Plat?

This will be my first Amex card. I already have an Infinia from HDFC but it isn't really a good card anymore
Everything is normal.

You don't get tentative limit on platinum charge. Only normal cards get those things mentioned.

Sometimes even on normal cases they don't mention, happened to me on mrcc.

TAT varies from hours to days. Give it sometime to amex to check your application and process.
 
I don't understand the Amex approval process. In late Dec 24, I applied for Plat travel card and received approval within 4 days. Now, I applied for MRCC card on 31st Jan using referral from a fellow member, I am receiving daily email that executive will contact me however no one did. Though I have contacted them twice through call and chat and everytine the executive says that vkyc is not required in my case but process will take 3-5 days (already passed) and a maximum of 21 days. I am stuck now as until the application gets approved, referral reward won't be credited to the member who referred.

What surprises me is that everyone used to say Amex has great customer service but I found it pretty average, no one has clear answers and each time you connect, the executive at the other end provides different answer than the previous executive for the same question.
 
I don't understand the Amex approval process. In late Dec 24, I applied for Plat travel card and received approval within 4 days. Now, I applied for MRCC card on 31st Jan using referral from a fellow member, I am receiving daily email that executive will contact me however no one did. Though I have contacted them twice through call and chat and everytine the executive says that vkyc is not required in my case but process will take 3-5 days (already passed) and a maximum of 21 days. I am stuck now as until the application gets approved, referral reward won't be credited to the member who referred.

What surprises me is that everyone used to say Amex has great customer service but I found it pretty average, no one has clear answers and each time you connect, the executive at the other end provides different answer than the previous executive for the same question.

That's weird, considering you're already a member, the process should have been way faster.

Anything specific they asked/talked about while putting you on wait?
 
That's weird, considering you're already a member, the process should have been way faster.

Anything specific they asked/talked about while putting you on wait?
That's the problem, they didn't ask anything from me. Every executive I connected with just said concerned team will connect, we have prioritised your request.

Ye kaisi priority hai jisme without reason late kar rahe hain.
 
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