Amex Gyftr issue

[Shrinit Padwal]

I had done some txns on 23rd on amex reward multiplier for Gold card(6x1000). Till yesterday they were showing in pending, today everything is blank from morning. CC is saying merchant(amex Gyftr) hasn't claimed transaction hence isn't posted.
If merchant doesn't claim transaction(very less chance of this happening) - I got 6k AGV for free then.

 

[Aditya12]

By the way same happened with me but the available limit is blocked for that exact amount. So thinking we got the voucher for free isn’t really true 😉

 

[Heisenberg37]

Its happening to all customers i have 7 transactions on my plat charge
they are not claiming their money however you will receive your voucher instantly without hassle.
2) its not free as soon as they settle the payment your card will be charged instantly.
looks like some issue at their payments department most likely it will be fixed within a week

My gyftr payment got settled which was pending and 5x points credited as usual, but those transactions that got disappeared didnt.
any update from your end @Shrinit Padwal @S S V @xywowowvw @shrewdoc

 

[Deleted member 11974]

My gyftr payment got settled which was pending and 5x points credited as usual, but those transactions that got disappeared didnt.
any update from your end @Shrinit Padwal @S S V @xywowowvw @shrewdoc

For me it was only showing as pending and the charge for accepted

 

[Shrinit Padwal]

My gyftr payment got settled which was pending and 5x points credited as usual, but those transactions that got disappeared didnt.
any update from your end @Shrinit Padwal @S S V @xywowowvw @shrewdoc

No transactions - it's blank yet, merchant hasn't claimed yet

 

[SSV]

My gyftr payment got settled which was pending and 5x points credited as usual, but those transactions that got disappeared didnt.
any update from your end @Shrinit Padwal @S S V @xywowowvw @shrewdoc

Nothing changed, still missing transaction not posted yet

 

[Martius]

Something like this happened with me when i had recharged my Fastag for 4000 using TataNeu Infinity CC on Neu app. The recharge went through and my credit limit was blocked for 4000 initially so usually transaction would have appeared on my card in a day or two but within a few minutes received a update on the Neu app that the transaction had failed and the refund has been initiated.

When I checked my Fastag wallet it had 4000 and Neu app was showing 4000 refunded and will reflect in 5-7 working days. A couple of days later my credit limit of 4000 that was blocked was also released and no transaction appeared on my card.

Now the funny thing is i had recharged 4000 coz i had a long trip to make and in that process i had already used 1900 of my Fastag balance. I did not recharge my wallet again thinking that because my wallet had been loaded so the charges will appear in my card if not now then sometime soon.

I even made the return trip and almost 3900 of my wallet got used up in the trip and I only had around 100 balance left in my Fastag!

2 3 days later my statement got generated and the transaction of 4000 was not included.

For a couple of days i was legit thinking I dodged the transaction charges when i suddenly got a message for my Fastag that it has negative balance and I should recharge it soon to prevent hotlist! The balance was -3900.

So apparently the merchant reversed the fastag wallet load instead of charging me on the card!!

Now the moral of the story is maybe just maybe in your all cases since it’s Gift card where one cannot reverse the transaction if statement is generated and all transactions are settled for the month you might dodge the transaction amount.

Again this is just hypothetical! Idk how things work exactly but just sharing my thoughts as per my experience!!

 

[imdjay]

Something like this happened with me when i had recharged my Fastag for 4000 using TataNeu Infinity CC on Neu app. The recharge went through and my credit limit was blocked for 4000 initially so usually transaction would have appeared on my card in a day or two but within a few minutes received a update on the Neu app that the transaction had failed and the refund has been initiated.

When I checked my Fastag wallet it had 4000 and Neu app was showing 4000 refunded and will reflect in 5-7 working days. A couple of days later my credit limit of 4000 that was blocked was also released and no transaction appeared on my card.

Now the funny thing is i had recharged 4000 coz i had a long trip to make and in that process i had already used 1900 of my Fastag balance. I did not recharge my wallet again thinking that because my wallet had been loaded so the charges will appear in my card if not now then sometime soon.

I even made the return trip and almost 3900 of my wallet got used up in the trip and I only had around 100 balance left in my Fastag!

2 3 days later my statement got generated and the transaction of 4000 was not included.

For a couple of days i was legit thinking I dodged the transaction charges when i suddenly got a message for my Fastag that it has negative balance and I should recharge it soon to prevent hotlist! The balance was -3900.

So apparently the merchant reversed the fastag wallet load instead of charging me on the card!!

Now the moral of the story is maybe just maybe in your all cases since it’s Gift card where one cannot reverse the transaction if statement is generated and all transactions are settled for the month you might dodge the transaction amount.

Again this is just hypothetical! Idk how things work exactly but just sharing my thoughts as per my experience!!

I have been charged in the same manner for other kinds of stuff in the financial year closing.

 

[SSV]

Something like this happened with me when i had recharged my Fastag for 4000 using TataNeu Infinity CC on Neu app. The recharge went through and my credit limit was blocked for 4000 initially so usually transaction would have appeared on my card in a day or two but within a few minutes received a update on the Neu app that the transaction had failed and the refund has been initiated.

When I checked my Fastag wallet it had 4000 and Neu app was showing 4000 refunded and will reflect in 5-7 working days. A couple of days later my credit limit of 4000 that was blocked was also released and no transaction appeared on my card.

Now the funny thing is i had recharged 4000 coz i had a long trip to make and in that process i had already used 1900 of my Fastag balance. I did not recharge my wallet again thinking that because my wallet had been loaded so the charges will appear in my card if not now then sometime soon.

I even made the return trip and almost 3900 of my wallet got used up in the trip and I only had around 100 balance left in my Fastag!

2 3 days later my statement got generated and the transaction of 4000 was not included.

For a couple of days i was legit thinking I dodged the transaction charges when i suddenly got a message for my Fastag that it has negative balance and I should recharge it soon to prevent hotlist! The balance was -3900.

So apparently the merchant reversed the fastag wallet load instead of charging me on the card!!

Now the moral of the story is maybe just maybe in your all cases since it’s Gift card where one cannot reverse the transaction if statement is generated and all transactions are settled for the month you might dodge the transaction amount.

Again this is just hypothetical! Idk how things work exactly but just sharing my thoughts as per my experience!!

If this happens... I am looking at a free IPhone 14 Plus..
But I am not counting on it... It will be posted at some point of time...

 

[SSV]

I have been charged in the same manner for other kinds of stuff in the financial year closing.

What do you mean by charged in the financial year closing?
Example: you made a transaction in say, September and that was posted in March statement??
Could you please elaborate on this with your transaction details like merchant, purchase date, posting date etc..Thanks

 

[imdjay]

What do you mean by charged in the financial year closing?
Example: you made a transaction in say, September and that was posted in March statement??
Could you please elaborate on this with your transaction details like merchant, purchase date, posting date etc..Thanks

Can't go into details.
But yes. the transaction was done in somewhere around August or September and the charges were posted in March/April. I do not exactly remember the months. I was not at all aware of the charges, so contacted the customer care team and they informed me that it was for a 6 month old transaction. I argued, but they informed me that all such pending transactions were corrected at the financial year-end.

 

[SSV]

Can't go into details.
But yes. the transaction was done in somewhere around August or September and the charges were posted in March/April. I do not exactly remember the months. I was not at all aware of the charges, so contacted the customer care team and they informed me that it was for a 6 month old transaction. I argued, but they informed me that all such pending transactions were corrected at the financial year-end.

Okay, thanks a lot..makes sense

 

[shsinha]

Charges will appear, may be delayed by few months.

 

[SSV]

By the way same happened with me but the available limit is blocked for that exact amount. So thinking we got the voucher for free isn’t really true 😉

My gyftr payment got settled which was pending and 5x points credited as usual, but those transactions that got disappeared didnt.
any update from your end @Shrinit Padwal @S S V @xywowowvw @shrewdoc

Something like this happened with me when i had recharged my Fastag for 4000 using TataNeu Infinity CC on Neu app. The recharge went through and my credit limit was blocked for 4000 initially so usually transaction would have appeared on my card in a day or two but within a few minutes received a update on the Neu app that the transaction had failed and the refund has been initiated.

When I checked my Fastag wallet it had 4000 and Neu app was showing 4000 refunded and will reflect in 5-7 working days. A couple of days later my credit limit of 4000 that was blocked was also released and no transaction appeared on my card.

Now the funny thing is i had recharged 4000 coz i had a long trip to make and in that process i had already used 1900 of my Fastag balance. I did not recharge my wallet again thinking that because my wallet had been loaded so the charges will appear in my card if not now then sometime soon.

I even made the return trip and almost 3900 of my wallet got used up in the trip and I only had around 100 balance left in my Fastag!

2 3 days later my statement got generated and the transaction of 4000 was not included.

For a couple of days i was legit thinking I dodged the transaction charges when i suddenly got a message for my Fastag that it has negative balance and I should recharge it soon to prevent hotlist! The balance was -3900.

So apparently the merchant reversed the fastag wallet load instead of charging me on the card!!

Now the moral of the story is maybe just maybe in your all cases since it’s Gift card where one cannot reverse the transaction if statement is generated and all transactions are settled for the month you might dodge the transaction amount.

Again this is just hypothetical! Idk how things work exactly but just sharing my thoughts as per my experience!!

The latest news is:


They have removed the block of my 50k on the available credit limit..means they have restored my available CL to pre 50k transaction level hence no need to pay now and have to pay whenever they post it , mostly in March next year if the things go by what @imdjay just now said in the above post.

My CL : 231 K
My available CL: 252K

 

[SSV]

Charges will appear, may be delayed by few months.

Did it happen to you?

 

[shsinha]

Did it happen to you?

best guess. no one will forget money..

 

[bsc0008]

Similar thing happening right now for me. I did some offline purchases using Amex Gold, the transactions showing as pending for 3-4 days, then disappeared. They're no where showing now. So maybe by next billing cycle or else as @imdjay says they'll be posted by financial year end.
We've to remember these are the same institutions which fine us even if we miss a payment by few hours, they'll be having everything stored somewhere in their system with milliseconds accuracy🙂
😉

 

[Martius]

Infact apart from Amex! I’m facing something similar with Axis IOCL!! I purchased fuel at a station last month using IOCL vouchers but the bill amount was slightly above the voucher value so i choose to pay with Axis IOCL! It was only 167 but first it appeared in my statement then it disappeared after a few days. Later statement was generated for last month and that 167 did not show up!! The next statement date is very close and still there is no show from that 167 in my statement!!

 

[realSP]

The latest news is:


They have removed the block of my 50k on the available credit limit..means they have restored my available CL to pre 50k transaction level hence no need to pay now and have to pay whenever they post it , mostly in March next year if the things go by what @imdjay just now said in the above post.

My CL : 231 K
My available CL: 252K

What will happen if you close the card account before the financial year end?

 

[SSV]

What will happen if you close the card account before the financial year end?

They will recover by some means..

 

[Aditya12]

The latest news is:


They have removed the block of my 50k on the available credit limit..means they have restored my available CL to pre 50k transaction level hence no need to pay now and have to pay whenever they post it , mostly in March next year if the things go by what @imdjay just now said in the above post.

My CL : 231 K
My available CL: 252K

Mine is still blocked for the 2k voucher I had purchased on around 22 Sept. Bill had generated on 28th Sept without that 2k and I’ve paid in full. Available limit is 2k less. Let’s see what happens in the next bill. I’m sure they won’t let go this money.