I earlier has Amex MRCC, that time I got 1,25,000 points Platinum Charge upgrade offer, applied, but since it was taking a lot of time, I closed that card last year.
March this year I called Amex customer care and told them that I am interested in applying for Platinum Charge Card, but only if I get 1,35,000 points offer. That person took some special approval and confirmed to me that it's approved on exception basis for me, and I would need to call customer support as soon as I get Plat Charge (before activation).
Applied for card, no income documents were required on the website, got card in 3 days, called customer care, they told there's no such offer. Escalated to customer service head India, they retrieved recording, and then again apologized that it can't be done.
Need help 😭
March this year I called Amex customer care and told them that I am interested in applying for Platinum Charge Card, but only if I get 1,35,000 points offer. That person took some special approval and confirmed to me that it's approved on exception basis for me, and I would need to call customer support as soon as I get Plat Charge (before activation).
Applied for card, no income documents were required on the website, got card in 3 days, called customer care, they told there's no such offer. Escalated to customer service head India, they retrieved recording, and then again apologized that it can't be done.
Need help 😭