Amount debited from payzapp on 25 for unsuccessful recharge but still not credited back?

[xman]

Amount debited from payzapp on 25 for unsuccessful recharge but still not credited back?

 

[Anindya98]

Wait for 6-7 working days

 

[xman]

it's more then 5 months

 

[harshgupta940]

Please explain in detail
1) What date did you do the transaction
2) Txn Amount and purpose
3) Did you raise any complaint with CC? If yes, what was their reply.

 

[xman]

Did a transaction

Please explain in detail
1) What date did you do the transaction
2) Txn Amount and purpose
3) Did you raise any complaint with CC? If yes, what was their reply.

Did a transaction on December 25 2023 of ₹319 mobile recharge from payzapp wallet and their reply was we have credited on December 26 but not showing in app

 

[harshgupta940]

Did a transaction

Did a transaction on December 25 2023 of ₹319 mobile recharge from payzapp wallet and their reply was we have credited on December 26 but not showing in app

These are some possible options
1) Take a screenshot of the transactions in your wallet for proof which shows that the money is debited but not refunded.
2) Also take a screenshot from your Telecom Operator that the recharge was not done
3) Take screenshot of the proper written communication with the customer care. If not available then mail to payzapp again.
4) File a complaint with RBI Ombudsman

 

[xman]

These are some possible options
1) Take a screenshot of the transactions in your wallet for proof which shows that the money is debited but not refunded.
2) Also take a screenshot from your Telecom Operator that the recharge was not done
3) Take screenshot of the proper written communication with the customer care. If not available then mail to payzapp again.
4) File a complaint with RBI Ombudsman

I asked Payzapp and they told me they credited on December 26 but not showing in payzapp my complaint will close on 9 june after that let's see

 

[harshgupta940]

I asked Payzapp and they told me they credited on December 26 but not showing in payzapp my complaint will close on 9 june after that let's see

Ok, if you feel your query is answered you can mark it as a solution.

 

[insight]

Amount debited from payzapp on 25 for unsuccessful recharge but still not credited back?

HDFC PayZap Fs up Twice again: Paid SBI CB Credit Card w Axis Burgundy MC DC. 1. Credit after 4-5 days 2. Fail due to Amount not match. What BS?

Feels someone in PZ is running a scam and eating interest.