Any website to raise complaint against Jio like RBI Ombudsman ?

[Riva]

Jio honestly doesn't care about he customer. Look at the reply that appellate gave me when I escalated the issues. it is a copy paste reply of customer care.
Background: I have 3 vouchers of 5 GB that cannot get activated after their new plans have come in force since July'24. I already have a 1 year active recharge on that number which is valid till July 2025. Customer care says I need to recharge in order to use the voucher. I have told the morons tht I already have a active recharge but it's still not getting activated. They keep copying the same reply.
Iv given up as of now. Will port my number next year to another provider.

 

[federer.reddevil]

@federer.reddevil Did you receive your refund? My friend also has similar issues his connection got installed but speed was around 8mb so he called installation guy and he took back and canceled it but did not get the refund yet amount was around 7K including the quarterly payment. He went to jio care as well and no help.

I received the refund after about 20-25 days of lodging complaint