Anyone faced this problem ? Any ideas ?

[plastikman]

Anyone faced this on Indus app ? Any idea how to resolve ? Have already tried re installing the app, and also tried it on 5G over WIFI 🤔😁

 

[CARDBITRAGE]

Anyone faced this on Indus app ? Any idea how to resolve ? Have already tried re installing the app, and also tried it on 5G over WIFI 🤔😁

This is classic IndusInd. Retry after some time.

 

[plastikman]

This is classic IndusInd. Retry after some time.

Has been the same for nearly a month 😅

 

[aayusharyan]

Anyone faced this on Indus app ? Any idea how to resolve ? Have already tried re installing the app, and also tried it on 5G over WIFI 🤔😁

I just checked, works smoothly for me.

 

[aayusharyan]

Anyone faced this on Indus app ? Any idea how to resolve ? Have already tried re installing the app, and also tried it on 5G over WIFI 🤔😁

Wait, I remember, this can happen when there is no active card in your account. This happened with me during the card upgradation phase. For some time (around 1 month), the old card was marked as deactivated and the new card couldn't be delivered so that couldn't be activated. During that time this error was there.

 

[plastikman]

Wait, I remember, this can happen when there is no active card in your account. This happened with me during the card upgradation phase. For some time (around 1 month), the old card was marked as deactivated and the new card couldn't be delivered so that couldn't be activated. During that time this error was there.

Oh, I see. But I have 2 cards with Indus which are both active. Maybe I'll have to contact them.

 

[aayusharyan]

Oh, I see. But I have 2 cards with Indus which are both active. Maybe I'll have to contact them.

Yes then, contact customer care, they will be able to sort it out.

 

[CARDBITRAGE]

Has been the same for nearly a month 😅

How about accessing through netbanking? If that also doesn't work, then you need to contact IndusInd for a resolution.

 

[plastikman]

How about accessing through netbanking? If that also doesn't work, then you need to contact IndusInd for a resolution.

That's not working either.

 

[aayusharyan]

That's not working either.

Then definitely call customer care.

 

[plastikman]

Then definitely call customer care.

Absolutely, but I have been dreading that tbh 😅

 

[aayusharyan]

Absolutely, but I have been dreading that tbh 😅

 

[plastikman]

Currently online with them. Fingers crossed 🤞

 

[aayusharyan]

Currently online with them. Fingers crossed 🤞

Let us know the process for shared knowledge.

 

[plastikman]

Let us know the process for shared knowledge.

They told to select forget user on app. Then to uninstall app and re install after 24 hours. So, still fingers crossed for 24 hours 😄

 

[aayusharyan]

They told to select forget user on app. Then to uninstall app and re install after 24 hours. So, still fingers crossed for 24 hours 😄

That's some crazy Operating Procedure from them.

 

[plastikman]

That's some crazy Operating Procedure from them.

It'll be worthwhile if it works. It took only 3 minutes to get to the customer care executive who was fairly knowledgeable. This experience of mine has been better than some other 4 letter name banks 🌚

 

[aayusharyan]

It'll be worthwhile if it works. It took only 3 minutes to get to the customer care executive who was fairly knowledgeable. This experience of mine has been better than some other 4 letter name banks 🌚

HDKFC is the best bank. /s 🤣
But my worst experience is with Lotak Bank. I can never reach their customer care executive on phone. I have waited as long as 35 minutes, but never able to reach them.

 

[plastikman]

HDKFC is the best bank. /s 🤣
But my worst experience is with Lotak Bank. I can never reach their customer care executive on phone. I have waited as long as 35 minutes, but never able to reach them.

Fortunately, I have Kotak Privy for that so can instantly connect. But I have heard dreadful experiences in case you have to go through the usual IVR.

 

[aayusharyan]

Fortunately, I have Kotak Privy for that so can instantly connect. But I have heard dreadful experiences in case you have to go through the usual IVR.

Actually I am also in talks with Kotak Privy, is it good?
They are offering Kotak White CC as LTF. That's why I'm thinking. Should I negotiate for White Reserve as LTF?