Anyone with SBI cards downgrade experience?

[panu24]

If anyone has done any downgrades for SBI credit cards, can you share if you got new card welcome benefits?
I downgraded from SBI Prime to SBI SimplySave and paid joining fee as well. I also spent initial 2k to fulfill welcome offer to get 2000 points but SBI customer care on email saying I am not eligible for welcome offer as I have downgraded my card.
I am not sure how I can get those 2k points now.

 

[aniketkr.sharma]

If anyone has done any downgrades for SBI credit cards, can you share if you got new card welcome benefits?
I downgraded from SBI Prime to SBI SimplySave and paid joining fee as well. I also spent initial 2k to fulfill welcome offer to get 2000 points but SBI customer care on email saying I am not eligible for welcome offer as I have downgraded my card.
I am not sure how I can get those 2k points now.

By requesting them for card closure, sbi card retention team is too good.

 

[panu24]

By requesting them for card closure, sbi card retention team is too good.

That is not 100% working method. Some got closed their cards without SBI calling them back.
personally I don't consider SBI card retention is too good. Its just good. Some gets waiver/LTF and some not.

 

[aniketkr.sharma]

That is not 100% working method. Some got closed their cards without SBI calling them back.
personally I don't consider SBI card retention is too good. Its just good. Some gets waiver/LTF and some not.

Call customer care & ask to connect with retention team, not by placing request for closure

 

[pranjal1984]

I had downgraded from BPCL Octane to BPCL card. I had received the welcome benefits for the downgraded card also