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Sbi prime closure/downgrade

Shroud

TF Ace
VIP Lounge
I have Sbi prime card which I no longer intend to use and thinking of closing it. I have some questions regarding the call from retention team -

1) Can I negotiate this card for conversion to LTF?
(Has anyone on the forum been successful in getting this card LTF?)
2) Can I ask them to downgrade this card to sbi cashback cc?
3) Should I ask them to give me Simplyclick/Simplysave LTF just for offers?
(These cards are way too pathetic to even keep in wallet but still....)
 
I wanted to close Prime card. So I recently burned my 3500 points on prime card for Victronix Knife. Surprisingly got delivered in 2 days.

How to close this card? Customer support in only on IVR. No real person.
 
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