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Applied Axis Airtel received Axis Myzone

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Ghost655

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The axis bank cc are real dumb in issuing credit card.

I applied for Airtel cc as on their customer care they assured I will get the card told me all the benefits on call.I had Flipkart axis card LTF.

But I received an SMS saying I was issued myzone 2 days later. I ignored it as I heard they issue wrong sms often.

Today I received in mail opening it and lo and behold it's Myzone with rs 500 charges.

I will raise this issue with axis .But provide me suggestions as I don't need this shitty card.

EDIT :-

Guys I checked my phone recordings . In call recording we never discussed about myzone credit.
I asked about Axis ace but was not available so I then asked airtel and he mentioned all the benefits in the cal. Should I use this call recording as evidence or some kind. As I want this mistake corrected or they cancel the myzone and it's charges.
 
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Guys I checked my phone recordings . In call recording we never discussed about myzone credit.
I asked about Axis ace but was not available so I then asked airtel and he mentioned all the benefits in the cal. Should I use this call recording as evidence or some kind. As I want this mistake corrected or they cancel the myzone and it's charges.
 
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Ghost655 said:
Guys I checked my phone recordings . In call recording we never discussed about myzone credit.
I asked about Axis ace but was not available so I then asked airtel and he mentioned all the benefits in the cal. Should I use this call recording as evidence or some kind. As I want this mistake corrected or they cancel the myzone and it's charges.
Click to expand...
Kindly drop an email to pno@axisbank.com with all the evidences you have. I think you will get the justice for sure.
 
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I think this is possibly an error and not bank intentionally deceiving.

Did you get this second card as paid? As in was it issued LTF or fees is already added to card current statement?
 
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AllSeeker said:
I think this is possibly an error and not bank intentionally deceiving.

Did you get this second card as paid? As in was it issued LTF or fees is already added to card current statement?
Click to expand...
No paid I know airtel is only paid currently.

And the myzone letter mail also states 500 joining and 500 renewal.

I really hope they revert the 500 joining , or I will really escalate this issue . Rechecked the call recording it was clearly airtel axis he even mentioned benefits rs 300 cashback benefits on utility and recharges.
 
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Ghost655 said:
No paid I know airtel is only paid currently.

And the myzone letter mail also states 500 joining and 500 renewal.

I really hope they revert the 500 joining , or I will really escalate this issue . Rechecked the call recording it was clearly airtel axis he even mentioned benefits rs 300 cashback benefits on utility and recharges.
Click to expand...
I think you might have an opportunity to make this myzone LTF when you escalate this issue.

Find opportunity in this error of their. Be stern.
 
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Guys do you know what's the humiliation part I received 25k(as the limit is shared with Flipkart LTF they issued low limits that time) as limit, even my salary is much more than the limit. I hold cc with other banks on much higher limits than this.
 
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Axis always shares limit with its existing cards. This is true for everyone, low or high, my first CC I received had 75k limit in axis and later 2 I got also have that much only.

But while you are at it, talk about limit enhancement with them too.
 
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AllSeeker said:
Axis always shares limit with its existing cards. This is true for everyone, low or high, my first CC I received had 75k limit in axis and later 2 I got also have that much only.

But while you are at it, talk about limit enhancement with them too.
Click to expand...
I have told them so many times my salary is more than that limit, I also agree to give proof. Yet they say wait for limit enhancement.
Will see about the limit , will need to write a stern mail.
 
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anirbanm said:
Does Axis app show CC charges?
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anirbanm said:
After this is solved, you should send salary documents for limit upgrade to concerned authorities next.
Click to expand...

Axis App shows Card in Transit. Gives an option to active but i wont dare to active it.

Just wrote a mail to support and pno about this , let see their response with fingers crossed also told them i have a recording of the call. Will ask them about limit after this.
 
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