You can try to contact customer care via phone and mail . If they are not giving a proper response you can try to escalate to Nodal and PNO.
Social Media is also a good option to raise this concern.
Me also facing same issue , they have send me one email to give them consent on sms but I have not received any sms.afterwards no progress Have u received such email with ur application detail?
You can try to contact customer care via phone and mail . If they are not giving a proper response you can try to escalate to Nodal and PNO.
Social Media is also a good option to raise this concern.