Applied for My Zone, recieved sms for Magnus!

[sandz]

Hi guys,

I applied for axis my zone card seeing it's life time free now, but after the application was submitted recieved sms that my application for Magnus has been received. Contacted customer care immediately through chat and as usual they are of no help and asking me to wait 15 days to get it approved/rejected. I got hit on cibil shortly after.

Send an email to email.services@axisbank.com but haven't received any response.

What are my options now? Is there anything I can do to get myzone ltf? I'm not interested in Magnus since I would not be able to get fee waiver on it due to 15L spend criteria.

 

[UnarmedCelery]

Lucky You.

 

[Gautham]

Lucky You.

lucky only if he gets approved

 

[krishg]

lucky only if he gets approved

Depends! That has 10k joining and annual fee

 

[sandz]

Bank representative called today afternoon for collecting kyc for magnus, but he is not aware of the LTF offer on My Zone. He said he will call back and no response from him so far. Guess LTF will not be applicable if I change the variant. Damn.

 

[AsB]

There will be a brutal twist, if his Magnus is approved, with LTF from MyZone.
I will take a small mug of water, and try to drown in it.

 

[Chaitanya-a]

There will be a brutal twist, if his Magnus is approved, with LTF from MyZone.
I will take a small mug of water, and try to drown in it.

If he has enough proof of LTF Myzone card application but Magnus card gets approved, he can literally claim the Magnus as LTF bcoz of bank's fault. Damn.

 

[Gautham]

If he has enough proof of LTF Myzone card application but Magnus card gets approved, he can literally claim the Magnus as LTF bcoz of bank's fault. Damn.

now we are going too far . Axis gonna just reject simply.

 

[AsB]

If he has enough proof of LTF Myzone card application but Magnus card gets approved, he can literally claim the Magnus as LTF bcoz of bank's fault. Damn.

I will still drown myself in a mug of water

 

[Chaitanya-a]

now we are going too far . Axis gonna just reject simply.

Complaint to RBI can be done and bank has to do something to rectify their mistake. So slight chance is there

 

[Gautham]

Complaint to RBI can be done and bank has to do something to rectify their mistake. So slight chance is there

ahem it's Axis.

 

[sandz]

If he has enough proof of LTF Myzone card application but Magnus card gets approved, he can literally claim the Magnus as LTF bcoz of bank's fault. Damn.

That's not gonna work since the only proof i have is the sms and it says magnus. I applied by clicking on swiggy offer which redirected to axis website and choosing my zone LTF, but got the sms with magnus instead. I should have screenshoted the application loading when clicked on apply, but never thought this would happen. This bank is a joke.

 

[Chaitanya-a]

That's not gonna work since the only proof i have is the sms and it says magnus. I applied by clicking on swiggy offer which redirected to axis website and choosing my zone LTF, but got the sms with magnus instead. I should have screenshoted the application loading when clicked on apply, but never thought this would happen. This bank is a joke.

Banks have each and every info tied to your reference number from scratch till application end result. But you would've to fight a lot.

 

[caabhi]

Hi guys,

I applied for axis my zone card seeing it's life time free now, but after the application was submitted recieved sms that my application for Magnus has been received. Contacted customer care immediately through chat and as usual they are of no help and asking me to wait 15 days to get it approved/rejected. I got hit on cibil shortly after.

Send an email to email.services@axisbank.com but haven't received any response.

What are my options now? Is there anything I can do to get myzone ltf? I'm not interested in Magnus since I would not be able to get fee waiver on it due to 15L spend criteria.

Did you sign application form wherein Card name was mentioned?

 

[SoggypastA]

Try tracking your application it should show as myzone

That's not gonna work since the only proof i have is the sms and it says magnus. I applied by clicking on swiggy offer which redirected to axis website and choosing my zone LTF, but got the sms with magnus instead. I should have screenshoted the application loading when clicked on apply, but never thought this would happen. This bank is a joke.

 

[sandz]

Bank representative called and came to collect kyc. He changed the variant to MyZone and I have received sms with fee as 0. Glad to have this sorted out.

 

[gunatejayadavalli]

Keep us updated. Interested to know what happened.

 

[sandz]

Since I didn't get any further updates, checked the status through CC application tracker, it says application has been rejected due to banks internal policy norms. The representative just collected by salary slip and nothing else. Kyc was through Aadhar. Will try to connect with the representative tomorrow to find out what's the issue. Will post here if I get any updates.